Soc Analyst Centurion - Pretoria

Zakheni ICT (Pty) Ltd; Centurion; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Zakheni ICT (Pty) Ltd is seeking a Senior Network Analyst to manage and maintain the client IT network on site in Centurion. You will work with system engineers, DBAs, and support staff to design, install, upgrade, operate and secure LAN/WAN infrastructure.

The role requires strong hands-on experience with Cisco, Aruba, and HP Procurve equipment, network security, incident resolution, performance monitoring, and collaboration with suppliers.

Qualifications

• 6+ years of up-to-date networking knowledge.
• Extensive experience with LAN/WAN equipment and protocols.
• Experience with Cisco/HP/Aruba devices and network security.
• Microsoft networking and operating system skills.
• Strong problem-solving and incident resolution abilities.
• Ability to design, implement, and maintain complex networks.
• Experience with monitoring tools and performance analysis.
• Good communication and teamwork skills.
• Familiarity with Radius, Active Directory, and network services.

Responsibilities

• Design, install, upgrade, operate, and maintain LAN/WAN networks.
• Meet service performance targets like throughput, availability, and response time.
• Monitor network performance and quality of service.
• Investigate, diagnose, troubleshoot, and resolve problems with stakeholders.
• Consider security, availability, and safety in all network activities.
• Use established tools to plan, configure, and monitor the network.
• Provide ongoing client support and handle incidents and changes.
• Review network statistics and propose capacity changes.
• Contribute to the development of complex communication systems.
• Assist in collecting service metrics and reporting.

Skills

LAN/WAN Networking

Cisco & Aruba equipment

Network security

Troubleshooting

Microsoft networking

Network monitoring

VOIP networking

Communication skills

Team collaboration

Tools

Cisco OS

Aruba NetEdit

HPE IMC

Nagios

Cacti

Zenoss

Radius

Active Directory

Job description

Senior Network Analyst

The Senior Network Analyst will be responsible for the management and maintenance of the IT network. S/he will work in conjunction with other system administrators, database administrators, and support technicians at the Client site.

Duties & Responsibilities

1. Working with current IT System engineers in designing and delivering the installation, upgrade, operation, control, maintenance, and effective use of local and wide area networks for the communication of data, voice, text, or images within the client site.
2. Meeting the required levels of service performance such as throughput, availability, and response time, and the timely and effective handling of enquiries and requests for guidance or action on problems.
3. Monitoring and reviewing the performance and quality of service provided by the network and its constituent hardware and software.
4. Taking responsibility for the investigation, diagnosis, troubleshooting, and resolution of problems, including negotiation with users, specialists, other staff, and suppliers as appropriate.
5. Taking account of the needs for quality, security, availability, and safety, utilizing, as necessary, specialized techniques, tools, methods, and standards.
6. Using established methods, hardware, and software tools and procedures for planning, installing, configuring, commissioning, monitoring, and investigating the network.
7. Providing ongoing operational client support when scheduled to do so and carrying out both simple and complex incident resolutions and changes; scheduled maintenance routines and network checks.
8. Reviewing network statistics, identifying trends in traffic flow and levels of service. Proposing capacity changes and contingency arrangements as required.
9. Contributing to the development of complex communication systems, including the areas of investigation, analysis, specification, design, construction, testing, maintenance, upgrade, and migration.
10. Assisting in the collation of service reporting metrics and identifying/suggesting where metrics are missing or are surplus to requirements and other duties as assigned.

Desired Experience & Qualifications

1. 6 Years of: Up-to-date knowledge of industry offerings in the networking arena and their potential uses within the business.
2. 6 Years of: Good all-round technical knowledge of LAN/WAN network equipment (CISCO & HP Procurve / ARUBA), technologies, protocols, and communication standards (e.g., Ethernet, 1000BaseT, TCP/IP suite, RIP, OSPF, EIGRP, BGP, MPLS).
3. 6 Years of: Knowledge of Radius, Active Directory, and Location Based Services like Cisco OS, Aruba NetEdit, HPE IMC, Aruba AOS-CX; Open Source tools (e.g., Nagios, Cacti, Zenoss).
4. 6 Years of: Networking skills, configuration of switches, IP ranges, and VLANs (VPN, Cisco routers, Satellite networks, Switches, VLANs, VOIP).
5. Network security skills and knowledge
6. 4 Years of: (Symantec antivirus End Point Protection edition).
7. 6 Years of: Good Microsoft networking and Operating System skills.
8. 4 Years of: Troubleshooting and problem-solving technical issues.
9. 2 Years of: Good knowledge of hardware support and installation.
10. 4 Years of: Good communication and interpersonal skills and ability to function in a team.
11. 3 Years of: Knowledge of design, implementation, and knowledge of Symantec Endpoint Protection edition.

Package & Remuneration

Market related/Negotiable