Operational Finance Controller

BETSoftware; Durban; On-site; ZAR 360,000 - 480,000; Full time

Job summary

BETSoftware is seeking a detail‑oriented Finance Operations professional in Durban to support Billing, Debit Order processing and CRM data integrity. You will reconcile invoices, verify billing against contracts, and provide insights for revenue assurance within a telecom ISP context.

The role requires 1–2 years in financial operations, a finance qualification, and solid Excel skills. You’ll collaborate with the Management Accountant and cross‑functional teams while maintaining high integrity

Qualifications

• Finance degree or diploma required.
• Articles preferred but not compulsory.
• 1–2 years’ experience in financial operations or accounting.
• ISP or telecommunications industry experience advantageous.
• Basic understanding of accrual accounting principles.
• CRM experience (ISP-related CRM advantageous).
• Intermediate Excel skills (VLOOKUP, pivot tables, recon).
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Excellent communication and analytical thinking.
• High integrity and accountability.
• Team leadership and coordination skills.

Responsibilities

• Prepare monthly invoicing batches for the customer base for review by the Management Accountant.
• Ensure all billing data is accurately captured in the CRM before invoice generation.
• Reconcile invoices to supplier accounts and identify billing discrepancies for review with the Finance team.
• Support the month-end revenue process by providing accurate billing and operational data.
• Ensure billing aligns with customer contract terms and agreed pricing structures.
• Analyse Debtor collectability and recoverability to assist the Debtors Admin team and maintain the Provision for Bad Debts schedule.
• Ensure activation, suspension, and termination workflows are correctly updated financially.
• Compile the monthly Debit Order batches and supporting reconciliations for review by the Management Accountant.
• Validate customer banking information and ensure accuracy before Debit Order submission.
• Reconcile debit order results and investigate unpaid/deferred transactions.
• Become the financial custodian of the Hollywood Connect CRM system (Splynx).
• Conduct routine data quality audits and rectify inconsistencies.
• Support the operations team with financial insights for escalations and disputes.
• Assist with commercial reports to enhance profitability.
• Assist with cost allocation and revenue assurance linked to the ISP.
• Provide financial inputs for operational process improvements.
• Assist with ad-hoc financial reporting and reconciliations.
• Assist the Finance team with Management Account deliverables and reporting.

Skills

Excel

Attention to detail

Work under pressure

Communication

Analytical thinking

Integrity

Leadership

Education

Finance degree/diploma

Tools

Splynx CRM

Job description

Job Description

• Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication and analytical thinking.
• High level of integrity and accountability.
• Team leadership and coordination skills.

Responsibilities

Billing & Revenue Operations

• Prepare monthly invoicing batches for the customer base for review by the Management Accountant.
• Ensure all billing data is accurately captured in the CRM before invoice generation.
• Reconcile invoices to supplier accounts and identify billing discrepancies for review with the Finance team.
• Support the month‑end revenue process by providing accurate billing and operational data.
• Ensure billing aligns with customer contract terms and agreed pricing structures.
• Analysis of Debtor collectability and recoverability to assist the Debtors Admin team and maintain the Provision for Bad Debts schedule.
• Ensure activation, suspension, and termination workflows are correctly updated financially.

Debit Order Administration

• Compile the monthly Debit Order batches and supporting reconciliations for review by the Management Accountant.
• Validate customer banking information and ensure accuracy before Debit Order submission.
• Reconcile debit order results and investigate unpaid/deferred transactions

CRM & Data Integrity

• Become the financial custodian of the Hollywood Connect CRM system (Splynx).
• Ensure activation, suspension, and termination workflows are correctly updated financially.
• Conduct routine data quality audits and rectify inconsistencies.

Operational Finance Support

• Support the operations team with financial insights for customer escalations, provisioning delays, and service disputes.
• Assist the creation of commercial reports to enhance profitability.
• Assist with cost allocation and revenue assurance linked to the ISP.
• Provide financial inputs for operational process improvements.
• Assist with ad‑hoc financial reporting and reconciliations.

Management Accounts

• Assist the Finance team with Management Account deliverables and reporting.

Qualifications

• Finance related degree/diploma.
• Articles Preferred however not compulsory.
• 1–2 years’ experience in a financial operations or accounting role.
• ISP or telecommunications industry experience (highly advantageous).
• Basic understanding of accounting principles (Accrual principles etc.)
• Experience in CRM systems (ISP‑related CRM experience advantageous).
• Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
• Strong attention to detail and accuracy.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication and analytical thinking.
• High level of integrity and accountability.
• Team leadership and coordination skills