Showroom Manager - Paarl

Status Staffing; Paarl; On-site; ZAR 201,000 - 246,000; Full time

Job summary

Status Staffing in Paarl is seeking a showroom manager to drive sales and oversee showroom operations across retail and trade channels. You will lead design consultations, maintain premium floor visuals, and manage end-to-end sales processes.

Ideal candidates have 3–5+ years in showroom/senior retail sales within furniture/home décor, with strong regional connections and bilingual English/Afrikaans skills. A valid SA driver’s license is essential.

Qualifications

• 3–5+ years of showroom management or senior retail sales in furniture/home décor/interior design.
• Established connections with interior decorators, architects, and trade clients in Winelands/Cape Town.
• Strong understanding of furniture materials, upholstery, timbers, fabrics, and indoor/outdoor performance.
• Proficiency in inventory/POS software (OMNI, SAP or similar), plus MS Office/Google Workspace.
• Excellent interpersonal, negotiation, and relationship-building skills with a consultative sales approach.
• Fluency in English and Afrikaans for the Paarl market.
• Valid SA driver's license and reliable transport.
• Proven ability to meet showroom sales targets across retail and trade channels.
• Experience growing trade customer base and onboarding new trade accounts.
• Maintain showroom visuals and floor presentation with operational excellence.

Responsibilities

• Drive showroom sales to meet/exceed monthly and annual targets.
• Cultivate relationships with local interior decorators, designers, architects, and trade clients to grow the pipeline.
• Host trade consultations, showroom walkthroughs, and exclusive events for trade partners.
• Guide retail customers through design consultations, product specs, customization options, and material selections.
• Maintain visual merchandising, floor displays, and brand-aligned layout standards.
• Oversee daily floor operations and ensure a luxury hospitality experience for visitors.
• Manage end-to-end sales processing, quotes, orders, and payments in the ERP/POS system.
• Coordinate with logistics/warehouse teams for timely delivery and installation.

Skills

Showroom management

Retail sales

Interpersonal skills

Negotiation

Trade account development

English & Afrikaans

Time management

Tools

OMNI

SAP

Microsoft Office

Google Workspace

Job description

EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R18 000.00 – R22 000.00 + Commission
START DATE : A.S.A.P

REQUIREMENTS

• 3–5+ years of experience in showroom management or senior retail sales within the furniture, home décor, or interior design industry.


• Established and verifiable connections with interior decorators, architects, and trade procurement clients in the Winelands/Cape Town region.


• Strong understanding of furniture manufacturing, upholstery, timbers, fabrics, and the performance of indoor and outdoor materials.


• Proficiency in inventory/POS software (e.g. OMNI, SAP, or similar retail ERP systems), as well as Microsoft Office and Google Workspace.


• Outstanding interpersonal, negotiation, and relationship-building skills, with a sophisticated and consultative sales approach.


• Fluency in English and Afrikaans is essential for the local Paarl customer base.


• A valid South African Driver’s License and reliable transport.


• Proven ability to meet showroom sales targets across both retail and trade channels.


• Demonstrated ability to grow the trade customer base, including the successful registration and onboarding of new active trade accounts.


• Ability to maintain showroom visual standards and floor presentation, with a strong focus on operational excellence and zero audit discrepancies.


• Commitment to delivering an exceptional customer experience, including effective post-purchase support and timely resolution of customer issues.

DUTIES

Sales & Business Development (Retail & Trade)

• Drive showroom sales performance to meet and exceed monthly and annual revenue targets.


• Actively cultivate and manage relationships with local interior decorators, designers, architects, and property developers to grow the trade pipeline.


• Host private trade consultations, showroom walk-throughs, and exclusive networking events for trade partners.


• Guide retail customers through personalized design consultations, product specifications, customization options, and material selections.

Showroom Management & Operations

• Maintain impeccable visual merchandising, layout standards, and floor displays in line with brand guidelines.


• Oversee daily floor operations, ensuring a welcoming, luxury hospitality experience for all visitors.


• Manage end-to-end sales processing, customer quotations, orders, and payment reconciliations through the ERP/POS system.


• Coordinate with logistics and warehouse teams to ensure seamless delivery and installation timelines for trade and retail clients.

Team Leadership & Coaching

• Lead, mentor, and motivate showroom sales staff to deliver exceptional customer service.


• Set individual sales targets, monitor Key Performance Indicators (KPIs), and conduct regular performance reviews.


• Provide ongoing product knowledge training, objection-handling techniques, and trade sales strategies to the sales team.

Reporting & Inventory Control

• Perform stock audits, monitor inventory levels, and manage showroom display floor stock.


• Provide weekly and monthly reports on sales performance, foot traffic, conversion rates, and trade account activity to executive leadership.

HOURS

• Retail hours