Showroom Manager - Hartenbos

Status Staffing; Mossel Bay; On-site; ZAR 201,000 - 246,000; Full time

Job summary

Status Staffing seeks a seasoned showroom leader to drive furniture and home decor sales within a premium showroom. You will cultivate relationships with interior decorators, architects, and trade buyers, while mentoring the sales team to achieve monthly and annual targets.

Responsibilities include managing showroom operations, visual merchandising, client consultations, and coordinating delivery schedules with logistics. Fluency in English and Afrikaans is essential, as is a SA driver’s license.

Qualifications

• Fluent in English and Afrikaans.
• Strong interpersonal, negotiation and relationship-building abilities.
• Experience in showroom management or senior retail sales.

Responsibilities

• Drive showroom sales to meet targets.
• Build relationships with interior decorators, designers, architects, and trade clients.
• Host trade consultations, showroom walk-throughs and networking events.
• Guide clients through design consultations and product selections.

Skills

English fluency

Afrikaans fluency

Interpersonal skills

Tools

OMNI

SAP

Job description

A recent professional profile photo is to accompany your application.

EMPLOYMENT TYPE : Permanent

SECTOR : Sales

BASIC SALARY : R18 000 – R22 000 + Commission

START DATE : A.S.A.P

REQUIREMENTS

• 3–5+ years’ experience in showroom management or senior retail sales within the furniture, home décor, or interior design industry.
• Established and verifiable relationships with interior decorators, architects, and trade procurement clients.
• Strong understanding of furniture manufacturing, upholstery, timber, fabrics, and the performance of indoor and outdoor materials.
• Proficiency in inventory and POS software (e.g., OMNI, SAP, or similar retail ERP systems), as well as Microsoft Office and Google Workspace.
• Excellent interpersonal, negotiation, and relationship-building skills, with a sophisticated and consultative approach to sales.
• Fluency in both English and Afrikaans.
• A valid South African driver’s license and reliable personal transport.

DUTIES

Sales & Business Development (Retail & Trade)

• Drive showroom sales performance to meet and exceed monthly and annual revenue targets.
• Actively cultivate and manage relationships with local interior decorators, designers, architects, and property developers to grow the trade pipeline.
• Host private trade consultations, showroom walk-throughs, and exclusive networking events for trade partners.
• Guide retail customers through personalized design consultations, product specifications, customization options, and material selections.

Showroom Management & Operations

• Maintain impeccable visual merchandising, showroom layout standards, and floor displays in line with brand guidelines.
• Oversee daily showroom operations, ensuring a welcoming and premium hospitality experience for all visitors.
• Manage end-to-end sales processing, customer quotations, orders, and payment reconciliations through the ERP/POS system.
• Coordinate with logistics and warehouse teams to ensure seamless delivery and installation timelines for trade and retail clients.

Team Leadership & Coaching

• Lead, mentor, and motivate showroom sales staff to deliver exceptional customer service.
• Set individual sales targets, monitor key performance indicators (KPIs), and conduct regular performance reviews.
• Provide ongoing product knowledge training, objection-handling techniques, and trade sales strategies to the sales team.

Reporting & Inventory Control

• Perform stock audits, monitor inventory levels, and manage showroom display floor stock.
• Provide weekly and monthly reports on sales performance, foot traffic, conversion rates, and trade account activity to senior management.

HOURS

• Retail hours