Short-Term Claims Consultant | Client-Focused & Efficient

Deka Minas (Pty) Ltd; Pretoria; On-site; ZAR 300,000 - 450,000; Full time

Job summary

Deka Minas (Pty) Ltd is seeking a Short-Term Claims Consultant in Pretoria to efficiently manage and process insurance claims. In this role, you will ensure compliance with regulations and maintain strong client relationships. Qualified candidates should have a minimum of 2 years' experience in short-term insurance claims and excel in communication and problem-solving. A matric qualification and relevant regulatory certification are required. Join us to deliver outstanding service in a dynamic environment.

Qualifications

• Minimum 2 years’ experience in short-term insurance claims.
• Experience in the insurance or financial services industry is essential.

Responsibilities

• Manage the full claims lifecycle, including registration, assessment, validation, and settlement.
• Ensure claims are processed within agreed service level agreements (SLAs).
• Communicate with clients to obtain required information and provide updates on claims.
• Review and verify claims documentation to determine validity.

Skills

Strong understanding of short-term insurance products

Excellent communication and interpersonal skills

Good knowledge of Microsoft Office and claims systems

High attention to detail and accuracy

Strong analytical and problem-solving skills

Ability to work under pressure

Customer-focused and empathetic approach

Education

Matric (Grade 12)

Relevant regulatory qualification (e.g., RE5)

Job description

Deka Minas (Pty) Ltd is seeking a Short-Term Claims Consultant in Pretoria to efficiently manage and process insurance claims. In this role, you will ensure compliance with regulations and maintain strong client relationships. Qualified candidates should have a minimum of 2 years' experience in short-term insurance claims and excel in communication and problem-solving. A matric qualification and relevant regulatory certification are required. Join us to deliver outstanding service in a dynamic environment.