Shop Assistant / Cashier - 1x Clicks Mimosa Mall

Clicks Group Limited; Bloemfontein; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Clicks Group Limited is seeking a customer-focused retail associate to efficiently operate the point of sale, handle cash securely and promote clubcard memberships. You will engage with customers, promote promotions, and maintain store standards while delivering excellent service.

Desirable experience in a retail/FMCG environment and strong numeracy will support accuracy in transactions and up-selling opportunities.

Qualifications

• Basic maths calculations.
• Retail/FMCG understanding of merchandising and promotions.

Responsibilities

• efficiently execute all operational activities at the point of sale.
• maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
• safely handle cash at all times.
• promote Clicks clubcard and enroll new members to meet targets.
• inform customers about promotions to drive sales and ensure they feel good and pay less.
• deliver superior customer service as a brand ambassador and be visible.
• maintain merchandising and housekeeping to store standards.
• keep knowledge on products, promotions and events updated to provide accurate information.

Skills

Planning

Organisation

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Persuading

Working with people

Handling pressure

Education

Grade 12 with Maths & English 50%

Job description

Listing reference: click_025906

Listing status: Online

Apply by: 13 August 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level