Shop Assistant / Cashier X2 - Clicks Bedworth Centre

Clicks Group; Vereeniging; Presencial; ZAR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Clicks Group is inviting applications for a permanent in-store role focused on delivering excellent customer service, accurate POS transactions, and active clubcard enrollment. You will maintain product displays and promotions to ensure a positive shopping experience.

The role requires a retail/FMCG background, basic maths, and a Grade 12 with at least 50% in Maths and English. Join a dynamic team focused on customer satisfaction and store standards.

Formación

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Desirable: Maths 50% and English 50% at Grade 12 level

Responsabilidades

• Deliver service excellence in-store as a brand ambassador.
• Maintain merchandising and general housekeeping according to store standards.
• Promote Clicks clubcard and enroll new members to hit targets.
• Provide friendly and professional service at the point of sale and handle promotions.

Conocimientos

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions and procedures

Delivering results and meetingCustomer

Working with people

Persuading and influencing

Coping with pressures and setbacks

Educación

Grade 12 with Maths and English 50%

Descripción del empleo

Listing reference: click_027861

Listing status: Online

Apply by: 9 November 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level