Shop Assistant / Cashier - X2 Clicks Oakfields

Clicks Group Limited

Benoni

On-site

ZAR 89,000 - 134,000

Full time

20 hours ago

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Job summary

Clicks Group in Benoni is seeking a customer-focused team member to handle POS operations, cash handling and clubcard enrolments while promoting promotions and maintaining store merchandising.

The role emphasizes delivering superior customer service as a brand ambassador and staying informed about products, promotions and events to assist customers effectively.

Qualifications

Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
Basic maths calculations.
Retail/FMCG background and understanding of merchandising and promotions principles.
Understanding of stock management procedures.
Knowledge of customer service excellence.

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Customer service

POS operation

Cash handling

Merchandising

Promotions & clubcard

Teamwork

Education

Grade 12 Maths & English (50%)

Job description

Listing reference: click_026934

Listing status: Online

Apply by: 29 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: