Shop Assistant / Cashier - x1 Clicks Kuruman

Clicks Group Limited; Kuruman; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Clicks Group Limited in Kuruman, Northern Cape, is seeking a frontline team member to support POS activities, promotions, and merchandising in-store. You will scan items, process payments, and promote clubcard benefits to enhance the customer experience.

Role requires strong customer focus, accuracy in cash handling, and the ability to promote promotions and events while maintaining store standards and visual merchandising.

Qualifications

• Basic maths calculations and cash handling
• Retail/FMCG store operations understanding
• Knowledge of customer service excellence

Responsibilities

• Efficiently execute all POS operations and cash handling.
• Promote Clicks clubcard and enroll new members.
• Maintain store merchandising and housekeeping per standards.
• Deliver superior customer service and act as a brand ambassador.

Skills

Planning & organizing

Problem solving

Customer orientation

Relationship building

Following instructions

Delivering results

Teamwork

Education

Grade 12 Maths 50%

Grade 12 English 50%

Job description

Listing reference: click_027342

Listing status: Online

Apply by: 14 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level