Shop Assistant / Cashier -1x Clicks Fleurdal

Clicks Group Limited

Bloemfontein

On-site

ZAR 89,000 - 134,000

Full time

7 days ago

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Job summary

Clicks Group in Bloemfontein is seeking a Store Associate to handle point-of-sale operations and deliver excellent customer service. You will promote clubcard enrollment, ensure accurate cash handling, and keep merchandise and store standards up to date.

The role requires basic maths and English at Grade 12 level, with a focus on customer satisfaction and promoting promotions to boost sales. This is a permanent position within FMCG retail operations.

Qualifications

Desirable: experience in a customer facing role within a retail/FMCG store operations environment.
Maths 50% and English 50% at Grade 12 level.

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers 'feel good and pay less'.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Persuading and influencing

Coping with pressures

Education

Maths 50% and English 50% (Grade 12)

Job description

Listing reference: click_027128

Listing status: Online

Apply by: 11 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: