Shop Assistant / Cashier - Clicks Dynarc Walk

Clicks Group Limited; Vrystaat; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Clicks Group is seeking a Permanent in-store team member in the Free State region to efficiently handle POS operations and customer service. You will scan merchandise, process payments, promote clubcard memberships, and maintain store standards.

The role emphasizes accuracy, customer focus and product knowledge to ensure a positive shopping experience. Prior retail exposure is beneficial, with a focus on promotions and teamwork.

Qualifications

• Basic maths calculations required.
• Retail/FMCG store operations knowledge helpful.
• Desirable Maths 50% and English 50% at Grade 12 level.

Responsibilities

• Execute all operational activities at the point of sale promptly and efficiently.
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard rewards.
• Ensure safe handling of cash at all times.
• Promote Clicks clubcard and enroll new members to meet targets.
• Make customers aware of promotions to boost sales and enhance customer experience.
• Deliver superior customer service as a brand ambassador, with a friendly and professional approach.
• Maintain merchandising and general housekeeping per store and visual standards.
• Support the Group’s vision to be the customer’s first choice health and beauty retailer.
• Keep knowledge on products, promotions and events to provide correct information to customers.

Skills

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Teamwork

Persuading and influencing

Coping with pressures

Education

Grade 12 maths and English

Job description

Listing reference: click_027339

Listing status: Online

Apply by: 14 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Free State

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level