Shop Assistant / Cashier

Clicks Group Limited

Qonce

Presencial

ZAR 100.000 - 134.000

Jornada completa

hace 32 horas

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Descripción de la vacante

Clicks Group in King William's Town is seeking a customer-focused associate to deliver service excellence at the point of sale. You will handle cash, promote clubcard memberships and drive promotions while maintaining store standards and accurate transactions.

Ideal candidates have a retail/FMCG background, basic math skills and a team-oriented approach. Role emphasizes brand ambassadorship and customer satisfaction.

Formación

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Desirable: Maths 50% and English 50% at Grade 12 level
Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Responsabilidades

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
To ensure the safe handling of cash at all times.
To promote the Clicks' clubcard and enroll new members to hit targets.
To deliver superior customer service by acting as a brand ambassador and providing friendly, professional service.
To maintain merchandising and housekeeping duties according to store standards.
To stay informed on products, ranges, promotions and events to provide correct information to customers.

Conocimientos

Planning

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Teamwork

Persuasion

Coping with pressures

Descripción del empleo

Listing reference: click_027980

Listing status: Online

Apply by: 15 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: King William's Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: