Shift Supervisor - Poetry - Brooklyn

Cape Union Mart Group; Pretoria; On-site; ZAR 180,000 - 250,000; Full time

Job summary

Cape Union Mart Group is seeking a Store Supervisor in Pretoria to oversee daily store operations and lead a team in delivering excellent customer service. You will drive sales, maintain store standards, and ensure compliance with company policies.

The role requires supervisory experience, matric, and proficient computer skills. A strong focus on safety, team development, and a positive culture is essential for success in this position.

Qualifications

• 2 years of Supervisory experience required.
• Matric or Equivalent.
• Microsoft – Computer Proficiency (MS Office) required.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assisting in managing all aspects of a store.
• Maximizing turnover and profit.
• Stock loss control and prevention.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices.
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Skills

Supervisory experience

Communication

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Minimum requirements

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership