Shift Supervisor: Fast-Paced Cashier & Guest Service

Pedros; Maphumulo Local Municipality; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Pedros in Maphumulo is seeking a capable supervisor to manage shift operations and ensure service, quality, and productivity standards are met. Join a busy store where your leadership helps deliver fast, friendly service.

You will greet customers, oversee orders, coordinate with the kitchen, maintain cleanliness, and restock supplies while upholding food safety and company standards. Previous supervisory experience preferred; strong organisational skills and the ability to work independently are

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalates when necessary
• Restock items such as cups, lids, sauces, and napkins

Skills

Strong communication

Customer service

Time management

Multitasking

Teamwork

Cash-handling

POS skills

Problem-solving

Hygiene

Professionalism

Leadership

Organisational skills

Job description

Pedros in Maphumulo is seeking a capable supervisor to manage shift operations and ensure service, quality, and productivity standards are met. Join a busy store where your leadership helps deliver fast, friendly service.

You will greet customers, oversee orders, coordinate with the kitchen, maintain cleanliness, and restock supplies while upholding food safety and company standards. Previous supervisory experience preferred; strong organisational skills and the ability to work independently are