Blue Downs - Cashier

Pedros; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Job summary

Pedros Cape Town seeks a capable supervisor to manage shift operations and ensure service, quality, and productivity standards are met. You will greet customers, take orders, and ensure accuracy while maintaining a clean, orderly dining area.

The role requires strong leadership, communication, and teamwork, with the ability to work independently in a fast-paced environment. Previous supervisory experience is preferred, and adherence to hygiene and safety standards is essential.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.
• Commitment to service quality and safety standards.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately in person, drive-thru, or online pickups.
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of counter, dining area, and stations.
• Follow food safety, hygiene, and company standards.
• Work with kitchen staff to ensure smooth order flow.
• Resolve customer concerns politely and escalate when needed.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Customer service

Communication skills

Attention to detail

Fast-paced environment

Time management

Teamwork

Cash-handling & POS

Problem-solving

Hygiene & professionalism

Tools

POS system

Job description

We are currently recruiting for our high-performing and busy Pedros store at Cape Town, Blue Downs. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

Purpose

Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalated when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.