Shift Leader - Cape Union Mart - Eastgate

Cape Union Mart Group; Johannesburg; On-site; ZAR 350,000 - 480,000; Full time

Job summary

Cape Union Mart Group Johannesburg is seeking a Store Manager to oversee day-to-day operations, maximize turnover and profit, and lead a team to deliver exceptional customer service.

The role emphasizes loss prevention, staff development, visual merchandising, and adherence to company policies while fostering a positive and inspiring work environment aligned with the company culture. You will drive stock integrity, training, coaching and a fun, dynamic atmosphere.

Qualifications

• 3 years of management retail experience.
• Matric or equivalent.
• Microsoft – computer proficiency.
• Clear criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Skills

Customer service

Leadership

Stock management

Visual merchandising

Team coaching

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement.

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.