Service Technician

Ingersoll Rand; Boksburg; On-site; ZAR 480,000 - 560,000; Full time

Benefits offered by this job

Pension Fund

Medical Aid

Ownership Works equity program

Job summary

Ingersoll Rand is seeking a field service technician to inspect, service, repair and test customer products both on site and in-house. You may provide technical support by phone to customers as needed.

The role requires traveling to customer sites to perform diagnostic analyses, repairs and preventive maintenance, and to train customers and vendors on operation and maintenance of equipment. Strong reading of blueprints and good math skills are essential.

Qualifications

• Grade 12 certificate or equivalent required.
• Millwright trade certificate required.
• Good computer skills required.

Responsibilities

• Inspect, service, repair, test and report on customer and in-house products.
• Prepare written reports with recommendations after site or in-house inspections.
• Train customers and vendors in operation and maintenance of products.
• Identify spare parts and service opportunities and prepare quotes.

Skills

Excellent communication

Blueprint reading

Mathematical aptitude

Education

Grade 12 Certificate (Technical/Vocational)

Millwright trade certificate

Job description

Job Summary

Inspects, services, repairs, tests and reports on Company products located on customer site & in-house. May provide technical service via phone to the customer

Responsibilities

• Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
• Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations.
• Training: Trains employees, customers and vendors in correct operation and maintenance of product.
• Quotations: Be able to identify spares & service opportunities & compile quotes and submit them to new and existing customers
• Other responsibilities as assigned.

Basic Qualifications

• Grade 12 Certificate, Technical/Vocational.
• Valid Millwright trade test certificate
• Good computer skills necessary

Travel & Work Arrangements/Requirements

90% travel to sites/customers

Key Competencies

• Absolute Excellent knowledge of Centrifugal, Rotary screw, Piston Compressors and compressor controls
• Good Understanding on all aspects of the mechanical aspects of machinery/product line.
• Must be able to read blueprints, good mathematical aptitude
• Excellent communication skills required to explain operations and maintenance of products

What We Offer

Our benefits – Pension Fund, Medical Aid

• Ownership Works equity program: we believe in the power of employee ownership. All full-time permanent employees are eligible for a one-time stock award after successfully completing one year of employment.