Service Station Manager (Variouse locations) KZN

MyCareerCraft; Richards Bay; On-site; ZAR 240,000 - 360,000; Full time

Job summary

MyCareerCraft is seeking a Service Station Manager to oversee multiple locations in KwaZulu-Natal. You will manage forecourt and convenience store operations, ensure inventory accuracy, and maintain equipment across sites.

Lead a team of attendants, cashiers, and café staff, while upholding health, safety and brand standards. The role requires 3–5 years in fuel retail or related retail management, a matric, and a valid driver's license.

Qualifications

• Matric (Grade 12); a relevant qualification in business, retail, or management is advantageous
• Minimum 3–5 years' experience in fuel retail, convenience store, or related retail management
• Proven experience managing a team in a fast-paced environment
• Valid driver's licence

Responsibilities

• Manage all forecourt, convenience store, and in-store food/café operations on a daily basis
• Oversee fuel and retail stock control, ordering, and inventory accuracy
• Ensure all equipment — pumps, POS systems, refrigeration, café equipment — is maintained and operational
• Implement and uphold company standards, policies, and brand requirements (Engen, Total, Caltex, etc.)
• Recruit, train, schedule, and manage a team of fuel attendants, cashiers, and café staff
• Conduct performance reviews and manage disciplinary processes in line with the Labour Relations Act
• Foster a positive working environment with a focus on accountability and development
• Manage daily cash-ups, banking, and reconciliation
• Monitor and control operating costs to achieve profitability targets
• Analyse sales reports and identify opportunities to grow turnover
• Handle payroll input and ensure accurate timekeeping records
• Ensure full compliance with health, safety, and environmental regulations on the forecourt and in-store
• Maintain valid operating licences, certificates of compliance, and supplier agreements
• Conduct regular safety inspections and address any risks promptly
• Uphold high standards of customer service across all areas of the site
• Handle escalated customer complaints professionally and efficiently

Job description

Service Station Manager (Variouse locations) KZN

Job Openings Service Station Manager (Variouse locations) KZN

About the job Service Station Manager (Variouse locations) KZN

• Matric (Grade 12); a relevant qualification in business, retail, or management is advantageous
• Minimum 3–5 years' experience in fuel retail, convenience store, or related retail management
• Proven experience managing a team in a fast-paced environment
• Valid driver's licence

Operations Management

• Manage all forecourt, convenience store, and in-store food/café operations on a daily basis
• Oversee fuel and retail stock control, ordering, and inventory accuracy
• Ensure all equipment — pumps, POS systems, refrigeration, café equipment — is maintained and operational
• Implement and uphold company standards, policies, and brand requirements (Engen, Total, Caltex, etc.)

People Management

• Recruit, train, schedule, and manage a team of fuel attendants, cashiers, and café staff
• Conduct performance reviews and manage disciplinary processes in line with the Labour Relations Act
• Foster a positive working environment with a focus on accountability and development
• Manage daily cash-ups, banking, and reconciliation
• Monitor and control operating costs to achieve profitability targets
• Analyse sales reports and identify opportunities to grow turnover
• Handle payroll input and ensure accurate timekeeping records

Compliance & Safety

• Ensure full compliance with health, safety, and environmental regulations on the forecourt and in-store
• Maintain valid operating licences, certificates of compliance, and supplier agreements
• Conduct regular safety inspections and address any risks promptly

Customer Service

• Uphold high standards of customer service across all areas of the site
• Handle escalated customer complaints professionally and efficiently

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