Service Area Assistant Deli

picknpay; Randburg; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Pick n Pay in Randburg is hiring a Deli Service Area Assistant to provide friendly, efficient service and support daily deli operations, including handling deli products, packaging, and maintaining displays.

You will help ensure hygiene, safe food handling, proper labeling, stock checks, and smooth service with colleagues, working shifts including weekends when required.

This role requires effective communication, attention to detail, and a commitment to customer satisfaction.

Qualifications

• Grade 12 minimum requirement.
• Experience in deli/food service is advantageous.
• Knowledge of food hygiene and safe handling practices.
• Strong communication with customers and colleagues.
• Ability to work in a fast-paced retail environment.
• Willingness to work shifts, weekends, and holidays.

Responsibilities

• Assist customers with deli products and provide friendly service.
• Prepare and package food items and maintain displays.
• Monitor product freshness and ensure hygiene standards.
• Follow food safety procedures and health regulations.
• Support stocktaking, inventory control, and receiving deliveries.
• Assist with promotional activities and labeling.

Skills

Customer service

Food safety

Communication

Attention to detail

Teamwork

Time management

Stock handling

Cash handling

Education

Grade 12

Tools

POS system

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Deli Service Area Assistant is responsible for providing efficient customer service and supporting the daily operations of the deli department. The role includes assisting customers with deli products, preparing and packaging food items where required, maintaining product displays, monitoring product freshness, and ensuring that the service area meets the required standards of hygiene, food safety, cleanliness and presentation.

The employee must ensure that customers receive friendly, professional and timely service while complying with company policies, food handling procedures and health and safety regulations.

Minimum Requirements

• Grade 12 Minimum Requirement
• Previous experience in a deli, food service, catering or supermarket environment will be an advantage.
• Basic knowledge of food hygiene and safe food handling practices.
• Ability to communicate effectively with customers and colleagues.
• Good customer service and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Good numerical skills for weighing, portioning and pricing products.
• Ability to follow instructions and comply with food safety procedures.
• Physically able to stand for extended periods and handle stock and equipment safely.
• Willingness to work shifts, weekends and public holidays when required.

Location - Pick N Pay on Nicol, Candidate must reside in Alexandra/Sandton

Skills and Competencies

• Excellent customer service.
• Good communication skills.
• Attention to detail and product quality.
• Personal hygiene and cleanliness.
• Teamwork and cooperation.
• Time management and efficiency.
• Honesty, reliability and accountability.
• Ability to work under pressure.
• Awareness of food safety and hygiene standards.

The Deli Service Area Assistant may be required to perform additional duties to support the effective operation of the deli department and the wider store.

These duties include:

• Assisting with the preparation of deli products in accordance with approved procedures and recipes, where applicable.
• Supporting stocktaking and inventory control activities.
• Assisting with receiving and checking deli deliveries.
• Monitoring stock levels and reporting shortages, damages and wastage.
• Ensuring that refrigeration units and display counters are clean and operating correctly, and reporting faults promptly.
• Assisting with promotional activities, product sampling and seasonal displays where authorised.
• Maintaining accurate product labels, pricing information and date markings.
• Following procedures for the safe storage, handling and disposal of food.
• Supporting cleaning schedules and completing required hygiene checklists.
• Wearing the prescribed uniform and maintaining the required personal hygiene standards.
• Following company procedures relating to cash handling or point-of-sale transactions, where applicable.
• Assisting other departments when reasonably required by management.
• Attending departmental meetings and completing relevant training.
• Reporting customer complaints, food safety concerns, equipment faults and operational risks to the supervisor.
• Performing other reasonable duties assigned by the supervisor or management within the scope of the role.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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