Service Advisor - Sunward Park Lifestyle

Clicks Group Limited

Boksburg

On-site

ZAR 260,000 - 380,000

Full time

2 days ago

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Job summary

Clicks Group Limited in Boksburg seeks a Store Manager to direct day-to-day store operations, ensuring efficient cash handling, stock management and excellent customer service. You will lead shop assistants and cashiers, maintain schedules, and drive promotional activities.

The role requires Grade 12 with Maths and English at 50%, and offers permanent employment with market-related remuneration.

Qualifications

Grade 12 education is required.
Maths 50% and English 50% at Grade 12 level.

Responsibilities

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure stock and cash management, minimising shrinkage and maintaining housekeeping and administration.
To ensure shop assistants/cashiers are trained, competent and motivated to deliver service excellence.
To ensure staffing levels align with work schedules and labour policies.
To resolve customer queries in line with company policies.
To promote Clicks clubcard participation targets.
To manage stock via security measures, cash controls, returns, and loss minimisation.
To deliver superior customer service as a brand ambassador.

Skills

Results oriented

Management skills

Planning

Problem solving

Customer focus

Leadership

Staffing

Communication

Analytical

Education

Grade 12

Maths 50%

English 50%

Job description

Listing reference: click_027107

Listing status: Online

Apply by: 12 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Boksburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
To timeously and efficiently resolve all customer queries in line with the Company's policies.
To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of competency based interviewing

Skills: