Server & Network Engineer - Infrastructure & Security Ops

Edgexec (Pty) Ltd; Johannesburg; On-site; ZAR 420,000 - 720,000; Full time

Job summary

Edgexec (Pty) Ltd in Johannesburg is seeking a hands-on Server & Network Engineer to maintain and secure critical ICT infrastructure. You will handle servers, networks, telephony and security across 1st to 3rd line support, coordinating with vendors and stakeholders to resolve incidents and ensure service levels.

The role emphasizes proactive monitoring, patching, and automation, with clear communication to both technical and non-technical users.

Qualifications

• Proven experience in server and network infrastructure support.
• Strong knowledge of Windows Server environments.
• Experience with LAN/WAN/VPN/APN.
• Ability to troubleshoot from OS to network level.
• Understanding of IT security policies and access controls.
• Experience dealing with third-party vendors and SLAs.
• Excellent communication with technical and non-technical users.

Responsibilities

• Provide infrastructure support across servers, networks, telephony and security.
• Install/configure networking, Windows Server hardware/software per best practices.
• Troubleshoot issues from OS to network level.
• Resolve hardware, network, application, firewall and infra issues.
• Configure and monitor OS, firewalls, network devices and cloud services.
• Monitor LAN/WAN/VPN/APN environments.
• Ensure security policies and access controls are applied.
• Manage firmware and patching across devices and apps.
• Maintain logs and investigate infrastructure incidents.
• Identify opportunities for process improvement and automation.
• Liaise with vendors to resolve incidents and meet SLAs.

Skills

Server infrastructure

Network infrastructure

Windows Server

Network troubleshooting

Security practices

Telephony support

Cloud familiarity

IT security policies

1st-3rd line support

Vendor coordination

Problem solving

Communication skills

Tools

Firewall devices

Network monitoring tools

Job description

Edgexec (Pty) Ltd in Johannesburg is seeking a hands-on Server & Network Engineer to maintain and secure critical ICT infrastructure. You will handle servers, networks, telephony and security across 1st to 3rd line support, coordinating with vendors and stakeholders to resolve incidents and ensure service levels.

The role emphasizes proactive monitoring, patching, and automation, with clear communication to both technical and non-technical users.