Senior Server & Network Engineer

The Skills Mine; Johannesburg; On-site; ZAR 420,000 - 650,000; Full time

Job summary

The Skills Mine is seeking an experienced ICT Support Engineer to provide comprehensive infrastructure support across servers, networks, telephony, and security. You will deliver 1st- to 3rd-line IT support telephonically, remotely, and onsite, ensuring timely resolutions in line with SLAs.

You will install and configure networking, Windows Server, hardware, software, and applications, while monitoring OS and network performance and managing firmware updates.

Qualifications

• Tertiary qualification in Information Technology.
• 5+ years in IT server and network systems.
• Experience with Microsoft, HP, or Cisco environments.
• VoIP telephony experience (min 6 months).

Responsibilities

• Provide infrastructure support across servers, networks, telephony, and security.
• Offer 1st- to 3rd-line IT support remotely, telephonically, and onsite.
• Install and configure networking, Windows Server, hardware, software, and apps.
• Troubleshoot OS and network issues; resolve hardware problems.
• Monitor and optimize OS, firewalls, network devices, and cloud services.
• Manage firmware and patching for networks, phones, servers, and apps.
• Liaise with vendors to resolve incidents and manage SLAs.
• Lead ICT projects including office moves and deployments.

Skills

Relevant IT experience

5+ years IT server and network systems

VoIP telephony experience

Valid Driver’s License

Education

Tertiary Qualification in Information Technology

MS Infrastructure Certification

Networking and Firewall certifications

Tools

Microsoft environment

Cisco equipment

HP equipment

Job description

The Skills Mine is seeking an experienced ICT Support Engineer to provide comprehensive infrastructure support across servers, networks, telephony, and security. You will deliver 1st- to 3rd-line IT support telephonically, remotely, and onsite, ensuring timely resolutions in line with SLAs.

You will install and configure networking, Windows Server, hardware, software, and applications, while monitoring OS and network performance and managing firmware updates.