Senior UX Researcher

Placements24; Soweto; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

100% remote work

Health benefits

Professional development budget

Collaborative culture

Job summary

Placements24 is seeking a Senior UX Researcher to join a fully remote team. You will lead diverse research initiatives to uncover user needs, translate insights into actionable recommendations, and influence product strategy and design across global projects.

Ideal candidates have 5+ years in UX research, a strong portfolio, and expertise in multiple methodologies. The role emphasizes independent work, collaboration with cross-functional teams, and a user-centered approach.

Qualifications

• 5+ years of UX research experience with a strong portfolio.
• Experience with a range of qualitative and quantitative methods.
• Excellent analytical, storytelling, and collaboration skills.

Responsibilities

• Plan, design, and conduct qualitative and quantitative UX studies.
• Analyze data to identify insights and user pain points.
• Synthesize findings into reports for stakeholders.
• Collaborate with design and product teams to translate insights into design requirements.
• Advocate for users throughout the product lifecycle.

Skills

UX research

Qualitative research

Quantitative research

Communication

Remote work

Education

Bachelor's degree in UX/HCI

Tools

Lookback

UserTesting

Qualtrics

Job description

About the Role

Our client, an innovative digital transformation consultancy, is looking for a highly analytical and empathetic Senior UX Researcher to join their fully remote team. You will lead research initiatives to uncover user needs, behaviors, and motivations, translating insights into actionable recommendations that drive product strategy and design. This role is crucial for ensuring our client's digital solutions are user-centered, effective, and delightful to use. You will have the opportunity to work on diverse projects, collaborating with design, product, and engineering teams globally, making a tangible impact on user experiences from anywhere.

Key Responsibilities

• Plan, design, and conduct a wide range of qualitative and quantitative UX research studies, including user interviews, surveys, usability testing, and contextual inquiries.
• Analyze research data to identify key insights, patterns, and user pain points.
• Synthesize findings into clear, compelling reports and presentations for stakeholders.
• Collaborate with UX/UI designers and product managers to translate research insights into design requirements and product improvements.
• Advocate for the user throughout the product development lifecycle, ensuring user needs are central to decision-making.

Requirements

• 5+ years of experience in UX research, with a strong portfolio showcasing your research process and impact.
• Proven experience with various research methodologies and tools.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong communication, collaboration, and storytelling abilities.
• Ability to work independently and manage research projects effectively in a fully remote setting.

Benefits

• Competitive salary package.
• 100% remote work opportunity.
• Comprehensive health and wellness benefits.
• Generous professional development budget and conference attendance.
• A collaborative, user-focused company culture that values research and insights.