Senior Unified Communications Engineer - UC & Collaboration

Placements24; Polokwane; Vor Ort; ZAR 900.000 - 1.200.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonus

Medical aid

Paid time off

Professional development

Tech exposure

Polokwane team

Zusammenfassung

Placements24 in Polokwane is seeking a Senior Unified Communications Engineer to design, implement, and manage integrated UC systems including voice, video, and presence. The role focuses on delivering high-availability UC services and strategic improvements for clients in the region.

The ideal candidate has 6+ years of hands-on UC experience with Cisco CUCM/UCCX, Webex, Microsoft Teams Voice, and Avaya Aura, plus strong networking and customer-service skills.

Qualifikationen

• Bachelor's degree in IT/CS or related field
• 6+ years hands-on unified communications engineering experience
• Certifications such as CCNA Collaboration or Teams Voice Engineer Expert are desirable

Aufgaben

• Design, deploy, configure, and maintain unified communications platforms (Cisco CUCM, Microsoft Teams, Avaya, Webex).
• Manage voice, video, and collaboration services for high availability and performance.
• Troubleshoot complex UC issues and provide timely customer-focused support.
• Integrate UC systems with other business apps and contact center solutions.
• Develop UC policies, procedures, and documentation; provide end-user training.

Kenntnisse

UC platforms knowledge

VoIP networking

Customer service

Ausbildung

Bachelor's degree in IT/CS

Tools

Cisco CUCM

UCCX

Webex

Microsoft Teams Voice

Avaya Aura

Jobbeschreibung

Placements24 in Polokwane is seeking a Senior Unified Communications Engineer to design, implement, and manage integrated UC systems including voice, video, and presence. The role focuses on delivering high-availability UC services and strategic improvements for clients in the region.

The ideal candidate has 6+ years of hands-on UC experience with Cisco CUCM/UCCX, Webex, Microsoft Teams Voice, and Avaya Aura, plus strong networking and customer-service skills.