Senior Store Operations Analyst

Placements24; Noord-Kaap; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Fully remote work

Home office allowance

Laptop provided

Professional development opportunities

Health insurance

Job summary

Placements24 is seeking a Senior Store Operations Analyst for a fully remote role. You will analyze store performance data, build dashboards, and provide insights to senior management to improve profitability.

The ideal candidate has 5+ years in operations analysis, strong skills in SQL, Python, Excel, Tableau/Power BI, and a deep understanding of retail metrics. Remote collaboration across regions is essential.

Qualifications

• Minimum 5 years in operations analysis or BI in retail or similar field.
• Strong ability to collect, analyze and interpret large datasets.
• Proficient in Excel, SQL, Python/R and data viz tools (Tableau/Power BI).
• Deep understanding of retail operations and KPIs, plus remote collaboration.

Responsibilities

• Analyze store operational data to identify trends and gaps.
• Develop dashboards and reports tracking KPIs for store operations.
• Provide data-driven insights to senior management and regional teams.
• Support new operational processes and technologies.
• Conduct root cause analysis and propose solutions.
• Forecast needs for staffing, inventory, and equipment.
• Collaborate with Finance, IT, Merchandising to ensure data accuracy.

Skills

Data analysis

SQL

Python

Excel

Data visualization

Remote collaboration

Education

Bachelor's degree in Business Analytics/Statistics/Economics/Finance or related quantitative field

Tools

Tableau

Power BI

SQL

Job description

About the Role

Our client, a leading retail conglomerate, is seeking a data-driven and analytical Senior Store Operations Analyst to join their entirely remote team. This crucial role will focus on analyzing store performance data, identifying operational efficiencies, and developing recommendations to enhance productivity and profitability across the retail network. You will be responsible for gathering, interpreting, and reporting on key operational metrics, including sales trends, inventory turnover, labor costs, and customer traffic patterns. The ideal candidate possesses strong analytical skills, proficiency in data visualization tools, and a deep understanding of retail operations within a remote context. You will collaborate with regional managers, store teams, and various corporate departments to implement data-backed strategies. This is an exceptional opportunity for an analyst to drive meaningful change and contribute to strategic decision-making within a dynamic retail organization, all while enjoying the flexibility of a remote-first environment. Your insights will directly inform operational improvements and strategic planning, ensuring the client maintains a competitive edge. This role requires a proactive approach to data exploration and a commitment to continuous improvement.

Key Responsibilities

• Analyze store operational data to identify trends, performance gaps, and areas for improvement.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for store operations.
• Provide data-driven insights and recommendations to senior management and regional operations teams.
• Support the development and implementation of new operational processes and technologies.
• Conduct root cause analysis for operational issues and propose effective solutions.
• Forecast operational needs, such as staffing, inventory, and equipment requirements.
• Collaborate with cross-functional teams (e.g., Finance, IT, Merchandising) to ensure data accuracy and alignment.
• Assist in the development of business cases for operational investments and initiatives.
• Stay abreast of industry best practices in retail operations analysis and data science.
• Present findings and recommendations clearly and concisely to diverse audiences.

Requirements

• Minimum of 5 years of experience in operations analysis, business intelligence, or a similar analytical role, preferably within the retail sector.
• Proven ability to collect, analyze, and interpret large datasets.
• Strong proficiency in data analysis tools (e.g., Excel, SQL, Python/R) and data visualization software (e.g., Tableau, Power BI).
• Excellent understanding of retail store operations and key performance metrics.
• Strong problem-solving and critical thinking skills.
• Exceptional written and verbal communication skills, essential for remote team collaboration.
• Bachelor's degree in Business Analytics, Statistics, Economics, Finance, or a related quantitative field.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Experience with reporting tools and building custom reports.
• Detail-oriented with a commitment to accuracy.

Benefits

• Competitive salary and annual performance bonus.
• Fully remote work arrangement, providing excellent work-life balance.
• Comprehensive health, dental, and vision insurance.
• Generous allowance for home office equipment and supplies.
• Professional development opportunities, including access to online courses and certifications.
• Company-provided laptop and software licenses.
• Paid time off, including vacation, sick leave, and public holidays.
• Opportunities for career advancement within a growing analytics team.
• A supportive and collaborative remote work culture.
• Retirement savings plan.