Remote Retail Operations Analyst

Placements24; Polokwane; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Comprehensive health, dental, and view

Retirement savings plan with company-m

Generous paid time off

Home office stipend

Learning and development opportunities

Flexible remote schedule

Job summary

Placements24 is seeking a highly analytical Remote Retail Operations Analyst to optimize operational efficiency across digital and physical touchpoints. The role focuses on analyzing complex datasets, identifying trends, and delivering data-backed recommendations to enhance customer experience, logistics, and retail performance in a fully remote setting.

You will create dashboards, model forecasts, and present insights to senior management, collaborating with operations, IT, merchandising and

Qualifications

• Bachelor's degree in a quantitative field.
• 3–5 years in retail operations analysis or supply chain analytics.
• Proficiency in SQL, Python or R, and data visualization tools.

Responsibilities

• Analyze data from sales, inventory, logistics and customer feedback.
• Develop dashboards and reports to track KPIs.
• Forecast operational needs with data models and predictive analytics.
• Provide actionable insights to improve supply chain, inventory, and fulfillment.

Skills

SQL

Python

R

Excel

Analytical thinking

Education

Bachelor's degree in Business Analytics/Operations/Statistics/Economics or related field

Tools

Tableau

Power BI

Job description

About the Role

Our client, a leading e-commerce and omnichannel retailer, is seeking a highly analytical and results-driven Remote Retail Operations Analyst . This fully remote position will focus on optimizing operational efficiency across our digital and physical touchpoints. You will be instrumental in analyzing complex datasets, identifying trends, and developing data-backed recommendations to enhance customer experience, streamline logistics, and improve overall retail performance. The ideal candidate thrives on leveraging data to solve business challenges and is adept at communicating insights to stakeholders across various departments. This role offers the flexibility of remote work and the opportunity to shape operational strategies for a forward-thinking retail organization.

Key Responsibilities

• Analyze operational data from various sources, including sales, inventory, logistics, and customer feedback.
• Identify key performance indicators (KPIs) and develop dashboards and reports to track progress.
• Develop data models and predictive analytics to forecast operational needs and identify potential issues.
• Provide actionable insights and recommendations to improve supply chain efficiency, inventory management, and order fulfillment processes.
• Collaborate with cross-functional teams (e.g., operations, IT, merchandising, customer service) to implement strategic initiatives.
• Monitor the effectiveness of implemented operational changes and provide post-implementation analysis.
• Identify opportunities for process automation and technology adoption to enhance operational efficiency.
• Conduct root cause analysis for operational discrepancies and performance deviations.
• Prepare presentations and reports summarizing findings and recommendations for senior management.
• Stay current with industry best practices and emerging technologies in retail operations and analytics.

Requirements

• Bachelor's degree in Business Analytics, Operations Management, Statistics, Economics, or a related quantitative field.
• Minimum 3-5 years of experience in retail operations analysis, supply chain analytics, or a similar role.
• Strong proficiency in data analysis tools and programming languages such as SQL, Python, or R.
• Experience with data visualization tools like Tableau, Power BI, or similar.
• Advanced skills in Microsoft Excel, including complex formulas, pivot tables, and data modeling.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong understanding of retail operations, e-commerce, and supply chain principles.
• Proven ability to translate complex data into clear, actionable business insights.
• Excellent written and verbal communication skills, with the ability to present findings effectively.
• Self-motivated, organized, and able to manage workload effectively in a remote setting.
• Demonstrated ability to work independently and collaborate with remote teams.

Benefits

• Competitive salary package with performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Generous paid time off and holidays.
• Home office stipend or equipment allowance.
• Opportunities for continuous learning and professional development.
• Flexible work schedule within a remote environment.