Senior Solutions Technician

SavageOne Pty Ltd; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

SavageOne Pty Ltd is seeking a Senior Solutions Technician to lead on-site installation and configuration of diverse voice, surveillance, and access-control systems. The role requires hands-on hardware and software experience and strong customer-facing skills.

The candidate should have a Matric and essential A+/N+ certifications, with advantageous PABX/Yeastar/3CX credentials. A valid driver’s license and own vehicle are required for site visits across clients.

Qualifications

• Matric (Grade 12) is required.
• A+ and N+ certifications are essential.
• Additional certifications in PABX, Yeastar, or 3CX are advantageous.
• 5 years in a technical field support or installation technician role.
• Hands-on experience with a range of hardware and software products.
• Valid driver’s license and own reliable vehicle are required.

Responsibilities

• On-site installation and configuration of various systems and technologies.
• Working independently or with a team to deliver high-quality installations.
• Client-facing interaction during installation and support processes.
• Documentation and reporting of installation timelines and project scope.
• Adhering to health & safety and technical compliance standards.

Skills

Problem-solving

Troubleshooting

Customer service

Education

Matric (Grade 12)

Tools

PABX

Yeastar

3CX

CCTV

Biometric systems

Hikvision

Job description

About the job Senior Solutions Technician

Education: Matric (Grade 12)

Certifications:

A+ and N+ Essential

Additional certifications in PABX, Yeastar, or 3CX Highly advantageous

Experience:

5 years in a technical field support or installation technician role

Hands-on experience with a range of hardware and software products

Drivers License: Valid driver's license and own reliable vehicle Required

Key Responsibilities:

On-site installation and configuration of various systems and technologies

Working independently or with a team to deliver high-quality installations

Client-facing interaction during installation and support processes

Documentation and reporting of installation timelines and project scope

Adhering to health & safety and technical compliance standards

Technical Skills & Product Knowledge (Must Have):

Voice & Communication Systems:

PABX systems

Yeastar

3CX

Certifications in any of the above will be a strong advantage

Surveillance & Access Control:

CCTV systems

Biometric systems

Hikvision systems Advantageous

Industry Background:

Preference will be given to candidates with experience at companies such as:

BCX

Itec
Or similar ICT solution integrators or telecommunications providers

Applicants must provide evidence of prior installation work, including:

Photos of completed installations

Project timelines Duration and scope of each project

Team details Size of team involved, their roles, and the candidates personal responsibilities

Soft Skills:

Strong problem-solving and troubleshooting abilities

Ability to work under pressure and meet deadlines

Excellent communication and customer service skills