Senior Solution Engineer

Salesforce; South Africa; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Salesforce, Inc. is seeking a dynamic Lead Solution Engineer to collaborate with our leading Financial Services clients.

This role focuses on crafting innovative customer engagement strategies, demonstrating Salesforce's platform capabilities, and translating complex business needs into impactful solutions. You will engage with senior stakeholders, including C-level executives, to create roadmaps and deliver transformational pitches that showcase Salesforce's value and drive platform adoption

Qualifications

• A degree or equivalent with 10+ years in IT, tech consulting, or enterprise software sales.
• Experience in pre-sales or solution delivery within Financial Services.
• Ability to translate requirements into customer journey maps and use-case demos.

Responsibilities

• Partner with Business and IT teams to discover challenges and design Salesforce solutions.
• Demonstrate Salesforce capabilities via live demos, prototypes, and ROI analyses.
• Lead cross-functional teams to develop comprehensive solutions for large enterprises.

Skills

IT & tech consulting

Pre-sales

Executive communication

Generative AI knowledge

CRM & cloud expertise

Education

Degree or equivalent

Tools

Salesforce

Agentforce

Data 360

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Experience

We are seeking a dynamic Lead Solution Engineer to collaborate with our leading Financial Services clients. This role is pivotal in crafting innovative customer engagement strategies, demonstrating Salesforce's platform capabilities, and translating complex business needs into impactful solutions. You will engage with senior stakeholders, including C-level executives, to create roadmaps and deliver transformational pitches that showcase Salesforce's value.

What You'll Actually Be Doing

• Solution Discovery & Design: Partner with Business and IT teams through targeted discovery sessions to uncover challenges and craft tailored, innovative Salesforce solutions aligned with business objectives.
• Pre-Sales Engagement & Solution Selling: Demonstrate Salesforce capabilities via live demos, prototypes, and presentations to various client personas; support sales cycles with RFx responses, business cases, and ROI analyses.
• End-to-End Lifecycle & Solution Adoption: Act as a trusted advisor throughout the entire customer journey-seamlessly bridging the gap between pre-sales strategy and post-sale execution. You will drive ongoing platform adoption, ensuring clients fully consume our solutions and realize maximum business value.
• Strategic Roadmaps & Thought Leadership: Build and articulate clear customer journey strategies and IT roadmaps, guiding large enterprises on digital transformation and highlighting Salesforce's value proposition.
• Business & Technical Consulting: Lead cross-functional teams to develop comprehensive solutions and articulate benefits to stakeholders. Travel as required for client meetings and workshops.

You’re Our Person If You Have...

• Solid Experience: A degree or equivalent, backed by 10+ years of experience in IT, technology consulting, or enterprise software sales and implementation.
• FSI Domain Mastery: Proven experience in pre-sales or solution delivery specifically within the Financial Services sector (Banking, Insurance, Fintechs, NBFCs, or Wealth & Asset Management).
• Solution Design Skills: The ability to translate complex requirements into compelling customer journey maps, tailored use-case demos, and solutions perfectly aligned with industry needs.
• Business Acumen: An in-depth understanding of the financial industry's key metrics, customer engagement processes, and how to build strong ROI justifications.
• Next-Gen Tech Expertise: Deep knowledge of Generative AI and Autonomous Agents , coupled with a clear understanding of consumption-based business models.
• Cloud & CRM Knowledge: Extensive expertise in Cloud Computing, modern CRM platforms, marketing automation, and related enterprise technologies.
• Executive Presence: Exceptional verbal, written, and presentation skills, with a strong track record of successfully engaging C-level executives at large enterprise clients.

Even Better If You Bring...

• Salesforce Certifications: Specifically in Agentforce, Data 360, Sales Cloud, Service Cloud, or Financial Services Cloud (FSC).
• Direct Ecosystem Experience: A previous background as a Solution Engineer or Sales Engineer in a Salesforce, CRM, or similar enterprise tech environment.
• SI / Consulting Background: Prior experience working for Tech Consultancies or System Integrators, with a practical focus on technical project implementations.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make a