Named Account Executive Enterprise (Cape Town)

Salesforce, Inc.; South Africa; Remote; ZAR 600,000 - 900,000; Full time

Job summary

Salesforce is seeking an Account Executive in Cape Town to engage with existing customers and new leads, selling the Salesforce Customer 360 platform. You will build trusted relationships with both managers and C-suite executives, and drive value realization from Salesforce investments.

You will partner with lead Account Managers to shape long-term account strategy, shepherd deals end-to-end, and evangelize the Customer 360 benefits.

Qualifications

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions.
• Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools.
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

Responsibilities

• Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
• Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Evangelise the benefits of the Salesforce Customer 360 proposition.
• Drive growth across our customers and prospects in Retail and Financial Services verticals.
• Work closely with internal and external stakeholders to manage complex deal cycles.
• Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
• Build and execute whitespace penetration plans.

Skills

Account planning

Research and discovery

Solutioning

Communication

Resource application

Team selling

Job description

Job Category Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities

• Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
• Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Evangelise the benefits of the Salesforce Customer 360 proposition.
• Drive growth across our customers and prospects in Retail and Financial Services verticals.
• Work closely with internal and external stakeholders to manage complex deal cycles.
• Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
• Build and execute a whitespace penetration plans.

Required Qualifications

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities.
• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions.
• Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

Preferred Qualifications

• Excellent interpersonal and communications skills.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.