Senior Social Support Advisor

Placements24; Randburg; Presencial; ZAR 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Placements24 in Randburg, Gauteng, seeks a Senior Social Support Advisor to oversee advanced social support services for individuals and families. The role requires on-site presence to assess, plan, and guide complex cases within the Gauteng region.

The successful candidate will supervise junior staff, liaise with service providers, and stay updated on relevant legislation and best practices in social work. Master’s degree and SACSSP registration are mandatory.

Formación

• Master's degree in Social Work, Psychology or related field required.
• Minimum 7 years' progressive social work experience with supervision/advisory duties.
• Expert knowledge of social welfare systems and Gauteng legislation.
• Registered with a relevant professional body (e.g., SACSSP) required.

Responsabilidades

• Conduct psychosocial assessments and develop individualized care plans.
• Provide expert guidance to clients and junior staff.
• Supervise and mentor support staff; deliver training.
• Liaise with external agencies to coordinate client care.
• Advocate for clients' rights and access to resources.
• Manage complex caseloads with accurate documentation.
• Contribute to policy review and staff training sessions.
• Participate in multidisciplinary meetings and case conferences.

Educación

Master's degree in Social Work / Psychology

Herramientas

Case management software

Descripción del empleo

About the Role

Our client is seeking a highly skilled and experienced Senior Social Support Advisor to join their dedicated team in Randburg, Gauteng. This role is critical in providing advanced guidance and support to individuals and families navigating complex social challenges.

The Senior Social Support Advisor will be responsible for conducting in-depth assessments, developing comprehensive care plans, and offering expert advice to clients and junior staff. This is an on-site position based in Randburg, requiring a strong presence within the community and the ability to liaise effectively with various service providers. The ideal candidate possesses deep knowledge of social welfare systems and a commitment to advocating for client well-being. You will be a key figure in delivering high-quality social support services within the Gauteng region.

Key Responsibilities

• Conduct comprehensive psychosocial assessments and develop individualized support plans.
• Provide expert advice and support to clients facing complex social, emotional, or practical issues.
• Supervise and mentor junior support staff, providing guidance and training.
• Liaise with external agencies, healthcare providers, and community organizations to coordinate client care.
• Advocate for clients' rights and access to necessary resources and services.
• Manage a caseload of complex client files, ensuring accurate and timely documentation.
• Develop and deliver training sessions on relevant social support topics for staff and community members.
• Contribute to the development and review of organizational policies and procedures.
• Stay updated on relevant legislation, policies, and best practices in social work and support services.
• Participate in case conferences and multidisciplinary team meetings.

Requirements

• A Master's degree in Social Work, Psychology, or a related field.
• Minimum of 7 years of progressive experience in social work or community support, with at least 2 years in a supervisory or advisory capacity.
• Expert knowledge of social welfare systems, community resources, and relevant legislation in Gauteng.
• Proven ability to conduct complex assessments and develop effective intervention strategies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong leadership, mentoring, and team management abilities.
• Exceptional interpersonal, communication, and advocacy skills.
• Proficiency in case management software and standard office applications.
• Experience working with diverse populations and challenging client situations.
• Professional registration with a relevant body (e.g., SACSSP) is mandatory.

Benefits

Our client offers a competitive salary, excellent benefits package, and substantial opportunities for professional development and career advancement. This role provides the chance to work in a challenging yet rewarding environment in Randburg, making a significant impact on the lives of individuals and families. Join a reputable organization committed to excellence in social support.