Senior Social Content & Community Quality Lead

Stellar Peaks Entertainment; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A talent management firm in Pretoria is seeking a professional to edit and manage subscription-based digital content for creator clients. This role involves ensuring quality standards for various content types, reviewing outreach efforts, and tracking project statuses. Candidates need to work effectively within a professional production context and provide regular status updates to management and client feedback specialists. Strong attention to detail and quality control are essential for this position.

Responsibilities

• Edit and assemble content across all brands.
• Maintain quality standards for UGC, subscription content, and paid assets.
• Ensure deliverables are platform-ready.
• Review LinkedIn & Instagram outreach for consistency, accuracy, and professionalism.
• Track open messages, response status, backlog/queues, and report state of the system.
• Provide clean status reports to BD Manager and customer feedback specialists.
• Execute outreach through follow-ups.

Job description

A talent management firm in Pretoria is seeking a professional to edit and manage subscription-based digital content for creator clients. This role involves ensuring quality standards for various content types, reviewing outreach efforts, and tracking project statuses. Candidates need to work effectively within a professional production context and provide regular status updates to management and client feedback specialists. Strong attention to detail and quality control are essential for this position.