Senior SAP Case Management Functional Lead

dlk; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

dlk is seeking an experienced SAP Case Management consultant in Cape Town to configure and implement CM solutions. You will lead workshops, document specifications, and support testing and end-user training.

The role requires 8+ years in SAP with PSRM/Case Management expertise, and you will collaborate with architects to deliver end-to-end SAP solutions. Candidates residing in Cape Town are preferred.

Qualifications

• Certified SAP Case Management (CM) professional.
• 8+ years of SAP experience required.
• Extensive experience in PSRM Case and Records Management (e.g., DAMS).
• Proven track record in multiple SAP Case Management implementations.

Responsibilities

• Configure and implement SAP Case Management (CM) solutions.
• Perform system testing, unit testing, and support user acceptance activities.
• Compile Functional Specifications and solution documentation.
• Facilitate workshops with business stakeholders to gather and analyse requirements.
• Analyse AS-IS and TO-BE processes and document future-state designs.
• Lead design workshops and guide junior analysts.
• Collaborate with architects and integration specialists for end-to-end SAP solutions.
• Ensure designs comply with architecture standards.
• Prepare test scenarios and conduct regression testing.
• Deliver Train-the-Trainer sessions and support knowledge transfer.
• Provide post-go-live Level 3 production support.

Skills

SAP Case Management CM

PSRM Case & Records Management

SAP ECC integration

Solution design workshops

Testing and UAT support

Education

SAP CM Certification

Tools

SAP ECC

SAP UI5

DAM S / PSRM tools

Job description

dlk is seeking an experienced SAP Case Management consultant in Cape Town to configure and implement CM solutions. You will lead workshops, document specifications, and support testing and end-user training.

The role requires 8+ years in SAP with PSRM/Case Management expertise, and you will collaborate with architects to deliver end-to-end SAP solutions. Candidates residing in Cape Town are preferred.