Senior Sales Consultant

Kendrick Recruitment; Cape Town; On-site; ZAR 558,000 - 670,000; Full time

Job summary

Kendrick Recruitment in Cape Town is seeking a Senior Sales Consultant for a luxury safari lodge. The role focuses on building client relationships, driving revenue and promoting exceptional travel experiences to high-end travellers.

You will develop new business, maintain key accounts, negotiate rates and contracts, and coordinate with reservations, marketing and lodge operations to ensure a seamless guest journey.

Qualifications

• Senior sales experience in luxury hospitality or safari travel.
• Strong understanding of luxury safari markets and distribution channels.
• Excellent negotiation and presentation skills.
• Ability to develop new business and maintain client relationships.
• Proficient with CRM systems and MS Office.

Responsibilities

• Develop and maintain relationships with travel agents and corporate clients.
• Identify new business opportunities to grow the client portfolio.
• Manage existing accounts and ensure service excellence.
• Promote lodge facilities and safari experiences to prospective clients.
• Prepare proposals, quotations and tailored packages.
• Negotiate rates, contracts and commercial agreements.
• Monitor market trends and competitor activity.
• Collaborate with reservations, marketing and lodge operations.
• Represent the property at industry events and client meetings.
• Maintain sales records and contribute to revenue targets.

Skills

Senior sales

Luxury hospitality

Relationship management

Negotiation

CRM systems

Account management

Client communications

Proactive/self-motivated

Tools

CRM platforms

Microsoft Office

Job description

Senior Sales Consultant – Cape Town, Western Cape

Kendrick Recruitment is seeking an experienced and results-driven Senior Sales Consultant for a luxury safari lodge. This is an exciting opportunity for a sales professional with a strong background in luxury hospitality, safari tourism or the travel industry, who is passionate about building client relationships, driving revenue and promoting exceptional travel experiences.

Key Responsibilities:

• Develop and maintain strong relationships with travel agents, tour operators, corporate clients and other key industry partners.
• Identify and pursue new business opportunities to increase sales and expand the client portfolio.
• Manage existing accounts, ensuring excellent service delivery and long-term client retention.
• Promote the lodge’s accommodation, facilities and unique safari experiences to prospective clients.
• Prepare and present proposals, quotations and tailored packages in line with client requirements.
• Negotiate rates, contracts and commercial agreements to achieve business objectives.
• Monitor sales performance, market trends and competitor activity to identify opportunities for growth.
• Work closely with reservations, marketing and lodge operations teams to ensure a seamless guest experience.
• Represent the property at industry events, trade shows and client meetings where required.
• Maintain accurate sales records, prepare reports and contribute towards achieving revenue targets.

Requirements:

• Proven experience in a senior sales role within luxury hospitality, safari tourism or the travel industry.
• A strong understanding of the luxury safari market and its distribution channels.
• An established network of travel trade contacts would be highly advantageous.
• Excellent communication, presentation and negotiation skills.
• Demonstrated ability to develop new business and maintain strong client relationships.
• Strong commercial awareness, with the ability to identify revenue opportunities and achieve sales targets.
• Excellent organisational skills and the ability to manage multiple accounts and priorities.
• Proficiency in relevant sales systems, CRM platforms and Microsoft Office.
• A professional, proactive and self-motivated approach, with the ability to work independently and as part of a team.

Salary: R50,000 – R60,000 per month, depending on experience.

Location: Cape Town, Western Cape.

Property Type: Luxury Safari Lodge.