Senior Retail Store Manager - Lead Sales & Team Growth

Placements24; Bloemfontein; Sur place; ZAR 360 000 - 600 000; Plein temps

Avantages offerts par ce poste

Competitive salary package

Bonuses and incentives

Training and development opportunities

Employee discount on store merchandise

Career progression

Résumé du poste

Placements24 seeks a Senior Retail Store Manager for a high-traffic Bloemfontein location. Lead daily store operations, coach a motivated team, and drive revenue through strategic selling and exceptional service.

You will optimize inventory, analyze sales trends, ensure policy compliance, and uphold brand standards while delivering a superior customer experience in a dynamic retail environment.

Qualifications

• 5+ years of experience in retail management, with at least 2 years in a senior or supervisory role.
• Proven ability to meet and exceed sales targets and KPIs.
• Strong leadership, team management, and interpersonal skills.
• Excellent communication and customer service skills.
• Proficiency in retail management software and MS Office Suite.

Responsabilités

• Oversee daily store operations, ensuring smooth and efficient workflow.
• Manage, train, and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
• Develop and implement effective sales strategies to drive revenue growth.
• Maintain optimal inventory levels through diligent stock management, including ordering, receiving, and merchandising.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and market trends to identify opportunities for improvement and growth.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Manage store budgets and control expenses effectively.

Connaissances

Leadership

Team management

Interpersonal skills

Communication

Customer service

Problem-solving

Decision-making

Resilience

Formation

Bachelor's degree in Business Administration

Outils

Retail management software

MS Office Suite

Description du poste

Placements24 seeks a Senior Retail Store Manager for a high-traffic Bloemfontein location. Lead daily store operations, coach a motivated team, and drive revenue through strategic selling and exceptional service.

You will optimize inventory, analyze sales trends, ensure policy compliance, and uphold brand standards while delivering a superior customer experience in a dynamic retail environment.