Senior Retail Sales Lead: Inspire Customers, Drive Growth

Placements24; Mossel Bay; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Base salary + incentives

Extensive product training

Career progression opportunities

Staff discounts on products

Dynamic team environment

Job summary

Placements24 is seeking a Senior Retail Sales Associate for Mossel Bay, Western Cape. The role focuses on delivering outstanding customer experiences while driving sales in a fast-paced retail setting.

The ideal candidate will lead junior staff, maintain product knowledge, and contribute to store profitability. A proactive, customer-centric approach and flexibility to work weekends are essential.

Qualifications

• 3+ years in a customer-facing retail role with proven sales success.
• Ability to meet and exceed sales targets.
• Excellent interpersonal and communication skills for diverse customers.
• Strong product knowledge and awareness of retail trends.
• Flexible hours including weekends/public holidays per Mossel Bay schedule.
• Senior/supervisory experience is advantageous.

Responsibilities

• Engage customers to assess needs and recommend products.
• Promote products and services to drive sales and meet targets.
• Maintain visual merchandising to create an inviting store.</br>Ensure accurate transactions using POS system.
• Deliver exceptional customer service and resolve inquiries promptly.
• Train and mentor new sales associates on best practices and product knowledge.
• Support inventory management, stock replenishment, and store opening/closing routines.
• Maintain understanding of current promotions and store policies.
• Foster a positive, collaborative team environment.

Skills

Customer service

Sales targets

Leadership

Interpersonal skills

POS knowledge

Retail product knowledge

Tools

POS systems

Stock software

Job description

Placements24 is seeking a Senior Retail Sales Associate for Mossel Bay, Western Cape. The role focuses on delivering outstanding customer experiences while driving sales in a fast-paced retail setting.

The ideal candidate will lead junior staff, maintain product knowledge, and contribute to store profitability. A proactive, customer-centric approach and flexibility to work weekends are essential.