Senior Retail Sales Lead — Elevate Sales & Customer Experience

Placements24; Rustenburg; Hybrid; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Employee discounts

Professional development

Comprehensive training

Work-life balance

Career progression

Job summary

Placements24 in Rustenburg, North West, ZA, is seeking a Senior Retail Sales Associate to drive sales and deliver outstanding customer experiences in a fast-paced store.

The ideal candidate has 3+ years in retail, strong communication, and a proven track record of meeting targets. Proficiency with POS systems, inventory, and merchandising is required.

You will greet customers, provide product information, assist with training new staff, and maintain a welcoming, well-organized selling floor.

Qualifications

• Minimum 3 years of retail sales experience.
• Proven ability to meet or exceed sales targets.
• Excellent customer service and interpersonal skills.
• Strong communication and active listening.
• Proficient with POS systems and basic computer use.
• Able to work flexible hours, including weekends.
• Physically able to stand for long periods.
• High school diploma; a degree is a plus.

Responsibilities

• Greet customers and provide product recommendations to drive sales.
• Maintain strong product knowledge across store categories.
• Process sales transactions accurately via POS.
• Handle inquiries, complaints, and returns professionally.
• Assist with inventory, stocking, and merchandising.
• Keep the store clean, organized, and visually appealing.
• Collaborate with team to achieve sales goals.
• Train new sales associates on product knowledge and sales techniques.
• Stay informed on promotions and marketing initiatives.
• Create a welcoming atmosphere for shoppers.

Skills

Customer service

Sales targets

Strong communication

POS system proficiency

Team collaboration

Education

High school diploma

Business degree preferred

Tools

POS software

Inventory software

Job description

Placements24 in Rustenburg, North West, ZA, is seeking a Senior Retail Sales Associate to drive sales and deliver outstanding customer experiences in a fast-paced store.

The ideal candidate has 3+ years in retail, strong communication, and a proven track record of meeting targets. Proficiency with POS systems, inventory, and merchandising is required.

You will greet customers, provide product information, assist with training new staff, and maintain a welcoming, well-organized selling floor.