Senior Reservations Manager Cape Town

HotelJobs; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Job summary

HotelJobs in South Africa seeks a Reservations Manager for a premier 4/5* city hotel with 300+ rooms. You will lead a team of four, oversee individual and group/block reservations, and ensure optimal REVPAR and yield performance while delivering exceptional guest service.

Must have a Hotel School Diploma or equivalent, hands-on Opera or Infor experience, and the ability to work shifts. Salary is non-negotiable and only SA citizens will be considered; references will be required for short-listed

Qualifications

• Diploma or national qualification in hospitality.
• Minimum 3 years as Reservations Manager in 4/5* city hotel with 300+ rooms.
• Experience with Opera or Infor Individual and Group/Block Reservations.
• Strong administrative skills and ability to work under pressure.

Responsibilities

• Lead a team of 4 reservations staff.
• Manage group and conference bookings.
• Monitor REVPAR and yield performance to optimize revenue.
• Coordinate with other departments and handle shift-work requirements.

Skills

Team leadership

Administration

Pressure management

Shift flexibility

Education

Hotel School Diploma or National Qualification

Tools

Opera / Infor reservations systems

Job description

Reservations Manager

• Hotel School Diploma or National Qualification equivalent an advantage
• Minimum 3 years experience as a Reservations MANAGER within a 4/5* city hotel with over 300 rooms
• Opera or Infor “Individual and Group/Block Reservations” experience (Essential)
• Excellent Administration Skills, Able to work under pressure
• Strong knowledge and experience of REVPAR and yielding
• Lead a team of 4 and directly responsible for dealing with group and conference bookings
• Able to work shift work
• Working hours are Monday - Friday (shift 8-5 and 9-6) and every second Saturday from 08h00 - 14h00.
• Applicants MUST currently be holding the position being recruited for.
• Only candidates with the EXPERIENCE SPECIFIED above will be considered!
• Salary non negotiable as advertised and Open to South African citizens only

Recent contactable references must be provided.

Correspondence will be limited to successful candidates only, therefore if you do not receive a reply within 7 days, your application was unsuccessful.