Senior Remote Delivery Operations Manager

Placements24; Pietermaritzburg; Hybrid; ZAR 380,000 - 600,000; Full time

Job summary

WhatJobs Direct is seeking a Senior Remote Delivery Driver to lead and optimize remote delivery operations from a home office. You will manage a dispersed driver network, use advanced logistics software, and drive improvements in route efficiency and delivery performance.

The role emphasizes strong organizational skills, customer service, and adherence to safety and company policies in a remote-first environment across South Africa.

Qualifications

• Proven ability to manage delivery operations remotely.
• Strong skills in optimizing routes and schedules.
• Experience with real-time delivery monitoring and issue resolution.

Responsibilities

• Manage and coordinate a remote fleet of delivery vehicles and drivers using logistics software.
• Monitor real-time delivery progress and resolve delays to maintain punctuality.
• Communicate with drivers, dispatch, and customer service to ensure smooth operations.
• Analyze delivery data to identify inefficiencies and optimize routes and costs.
• Ensure compliance with safety regulations and company policies.
• Generate regular KPI reports for management review.
• Collaborate with management on initiatives to improve delivery efficiency and customer experience.

Skills

Delivery management

Route optimization

Logistics software

Customer communication

Tools

GPS tracking software

Fleet management systems

Job description

WhatJobs Direct is seeking a Senior Remote Delivery Driver to lead and optimize remote delivery operations from a home office. You will manage a dispersed driver network, use advanced logistics software, and drive improvements in route efficiency and delivery performance.

The role emphasizes strong organizational skills, customer service, and adherence to safety and company policies in a remote-first environment across South Africa.