Remote Delivery Ops Lead – Flexible & Autonomous

Placements24; Klerksdorp; Hybrid; ZAR 450,000 - 750,000; Full time

Benefits offered by this job

Fully remote work arrangement

Flexible scheduling options

Professional growth opportunities

Autonomy and responsibility

Job summary

Placements24 is seeking a Remote Delivery Operations Supervisor to manage delivery operations from a distance in the Klerksdorp, North West region. You will lead drivers, optimize routes, and ensure high service standards with strong remote communication and leadership.

The role emphasizes independent work, data-driven decision making, and collaboration with other departments to enhance efficiency and customer satisfaction across the North West region.

Qualifications

• Minimum of 4 years in delivery operations or logistics supervision.
• Proven experience managing remote teams or operations.
• Proficiency with logistics software and route optimization tools.
• Strong leadership, problem-solving and remote communication skills.

Responsibilities

• Remotely supervise and coordinate daily delivery team activities to cover routes.
• Monitor on-time delivery, efficiency and customer feedback metrics.
• Optimize routes and schedules using logistics software to cut costs.
• Communicate with drivers to provide guidance and resolve issues.
• Enforce safety protocols and best practices for delivery personnel.
• Analyze data to identify bottlenecks and improvement opportunities.
• Manage remote driver schedules, assignments and evaluations.
• Handle escalated delivery issues with timely resolutions.
• Collaborate with other departments to streamline processes.

Skills

Leadership

Remote communication

Problem-solving

Time management

Tools

Logistics software

Route optimization tools

Job description

Placements24 is seeking a Remote Delivery Operations Supervisor to manage delivery operations from a distance in the Klerksdorp, North West region. You will lead drivers, optimize routes, and ensure high service standards with strong remote communication and leadership.

The role emphasizes independent work, data-driven decision making, and collaboration with other departments to enhance efficiency and customer satisfaction across the North West region.