Head of Remote Dispatch & Logistics

Placements24; Rustenburg; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Remote work

Health insurance

Home office allowance

Paid time off

Professional growth

Job summary

WhatJobs Direct is seeking a seasoned Remote Dispatch Manager to oversee high-volume, fully remote dispatch operations in South Africa. You will lead a remote team of dispatchers, optimize routes, monitor performance, and ensure regulatory compliance while maintaining strong communication with drivers and customers.

The role requires 5+ years in dispatch management, excellent problem-solving, and the ability to work independently in a virtual environment.

Qualifications

• Minimum 5 years in dispatch management or operations with supervisory experience.
• Proven ability to lead remote teams and work independently.
• Strong knowledge of dispatch software, GPS tracking, and logistics.
• Degree in Business Administration, Logistics, or related field preferred.
• Legal right to work in South Africa.

Responsibilities

• Direct and manage remote dispatch operations for timely service delivery.
• Supervise and train remote dispatchers to meet performance goals.
• Develop dispatch strategies including route planning and load optimization.
• Monitor driver/vehicle performance in real time with dispatch software.
• Handle emergencies and ensure compliance with regulations and policies.
• Maintain clear communication with drivers, customers, and stakeholders.
• Analyze dispatch data to identify improvements and cost savings.
• Manage resource scheduling and allocation to meet demand.
• Contribute to new dispatch technologies and systems.

Skills

Remote leadership

Dispatch management

Problem-solving

Communication

Data analysis

Crisis management

Education

Bachelor's degree in Business Administration or Logistics

Tools

Dispatch software

GPS tracking systems

Telematics

Reporting tools

Job description

WhatJobs Direct is seeking a seasoned Remote Dispatch Manager to oversee high-volume, fully remote dispatch operations in South Africa. You will lead a remote team of dispatchers, optimize routes, monitor performance, and ensure regulatory compliance while maintaining strong communication with drivers and customers.

The role requires 5+ years in dispatch management, excellent problem-solving, and the ability to work independently in a virtual environment.