Senior Programs and Operations Manager

Abantu Staffing Solutions; Oos-Kaap; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Abantu Staffing Solutions is looking for a professional to lead clinical trial program planning, execution, and delivery in South Africa. This role involves overseeing project timelines, budgets, and compliance with regulatory guidelines.

The ideal candidate will have experience in managing clinical trials, working with cross-functional teams, and identifying risks proactively. Mentorship and communication with leadership are key aspects of this position.

Responsibilities

• Lead the planning, execution, and delivery of clinical trial programs.
• Oversee project timelines, budgets, and milestones.
• Partner with cross-functional teams for seamless program execution.
• Identify risks and implement mitigation strategies proactively.
• Develop and optimize processes for efficiency and quality.
• Manage resource allocation and workload balancing.
• Establish and monitor KPIs for performance tracking.
• Ensure compliance with ICH-GCP and regulatory guidelines.
• Act as point of contact for sponsors and stakeholders.
• Mentor and guide performance of operations staff.
• Contribute to strategic planning and continuous improvement initiatives.
• Communicate program progress and risks to leadership.

Job description

Key Responsibilities

• Lead the planning, execution, and delivery of multiple clinical trial programs across all phases.

• Oversee project timelines, budgets, and milestones, ensuring adherence to contractual and regulatory requirements.

• Partner with cross-functional teams (Clinical Operations, Data Management, Biostatistics, Regulatory, etc.) to ensure seamless program execution.

• Identify risks, issues, and dependencies; implement mitigation strategies proactively.

• Develop and optimize operational processes to improve efficiency, quality, and compliance across clinical programs.

• Manage resource allocation and workload balancing across projects and teams.

• Establish and monitor key performance indicators (KPIs) to track program and operational performance.

• Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs.

• Act as the key point of contact for sponsors, senior leadership, and cross-functional stakeholders.

• Mentor, guide and drive performance of Heads of Departments and operations staff to build organizational capability.

• Contribute to strategic planning, business development initiatives, and continuous improvement efforts.

• Communicate program progress, risks, and operational updates to executive leadership.