Senior Programs and Operations Manager

Abantu Staffing Solutions; East London; On-site; ZAR 60,000 - 90,000; Full time

Job summary

Abantu Staffing Solutions is seeking a qualified candidate to lead the planning, execution, and delivery of clinical trial programs in East London, South Africa. You'll oversee timelines, budgets, and ensure compliance with regulations.

You'll collaborate with cross-functional teams, manage resources, identify risks, and mentor department heads. This role is key for enhancing organizational capabilities and contributing to strategic planning.

Responsibilities

• Lead the planning, execution, and delivery of multiple clinical trial programs across all phases.
• Oversee project timelines, budgets, and milestones, ensuring adherence to contractual and regulatory requirements.
• Partner with cross-functional teams to ensure seamless program execution.
• Identify risks, issues, and dependencies; implement mitigation strategies proactively.
• Develop and optimize operational processes to improve efficiency, quality, and compliance.
• Manage resource allocation and workload balancing across projects and teams.
• Establish and monitor key performance indicators to track performance.
• Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs.
• Act as the key point of contact for sponsors and stakeholders.
• Mentor and drive performance of staff to build organizational capability.
• Contribute to strategic planning and continuous improvement efforts.
• Communicate program progress and operational updates to leadership.

Job description

Key Responsibilities

• Lead the planning, execution, and delivery of multiple clinical trial programs across all phases.
• Oversee project timelines, budgets, and milestones, ensuring adherence to contractual and regulatory requirements.
• Partner with cross-functional teams (Clinical Operations, Data Management, Biostatistics, Regulatory, etc.) to ensure seamless program execution.
• Identify risks, issues, and dependencies; implement mitigation strategies proactively.
• Develop and optimize operational processes to improve efficiency, quality, and compliance across clinical programs.
• Manage resource allocation and workload balancing across projects and teams.
• Establish and monitor key performance indicators (KPIs) to track program and operational performance.
• Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs.
• Act as the key point of contact for sponsors, senior leadership, and cross-functional stakeholders.
• Mentor, guide and drive performance of Heads of Departments and operations staff to build organizational capability.
• Contribute to strategic planning, business development initiatives, and continuous improvement efforts.
• Communicate program progress, risks, and operational updates to executive leadership.