Clinical Trial Manager

Total Trials Company; Centurion; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Total Trials Company in South Africa is seeking a Clinical Trial Manager to lead day-to-day clinical operations across sites and vendors, ensuring on-time, high-quality delivery per GCP. You will collaborate with cross-functional teams and manage risk, timelines, and communication with sponsors and sites.

The role requires a Bachelor’s degree, 5+ years monitoring experience, CRO background, knowledge of ICH GCP, and proficiency with EDC and CTMS. Travel 20–25% domestically and internationally.

Qualifications

• Bachelor’s degree or equivalent; nursing/life science preferred.
• 2+ years CRO experience managing trials; 5+ years monitoring preferred.
• Expertise in ICH GCP and regulatory guidelines.
• Experience with EDC and CTMS systems required.
• Strong written and verbal communication; meticulous documentation.

Responsibilities

• Oversee quality and clinical operations in line with ICH GCP.
• Coordinate investigator meetings with Project Manager.
• Deliver study documents and materials promptly.
• Generate and maintain the Clinical Monitoring Plan.
• Track trials, Trial Master File, and project status reports.
• Review monitoring visit reports and ensure timelines alignment.
• Mentor clinical staff and manage vendors and sites.
• Monitor data milestones and support sponsor audits.
• Conduct co-monitoring visits as scope allows.
• Identify and escalate risks; drive process improvements.

Skills

ICH GCP

CRO experience

Monitoring

EDC/CTMS

MS Office

Education

Bachelor’s degree or international equivalent

Tools

EDC systems

CTMS

MS Office Suite

Job description

The Clinical Trial Manager (CTM) will work collaboratively across cross-functional teams with Project Management, Clinical Operations, Data Management, Medical Monitoring, Pharmacovigilance, and Regulatory Affairs while understanding and managing client expectations. The Clinical Trial Manager is responsible for the day-to-day management of clinical aspects of projects, including communication and interaction with clinical sites, CRAs, and third-party vendors. This position ensures the on-time and high-quality delivery of project-specific on-site and remote monitoring; accountability of clinical monitoring compliance, tracking of critical project tasks; strategic study enrollment support including project-specific enrollment planning and clinical team accountability. This role will be responsible for the identification, resolution/mitigation, and escalation of risks related to site management and monitoring of the trial.

Essential Functions

• Manage the quality and clinical operations of assigned studies while remaining ICH GCP compliant.
• Collaborate with the Project Manager to prepare, organize, and present investigator meetings.
• Deliver documents and study materials for the clinical department promptly.
• Primary responsibility for the generation of the Clinical Monitoring Plan.
• Establish and maintain tracking tools for assigned trials and ensure maintenance of relevant sections of the Trial Master File and Project Status Reports.
• Perform reviews of monitoring visit reports and confirm alignment with the timeline.
• Establish and maintain the tracking tools for assigned trials, including project files both electronically and in the Trial Master File and Project Status Reports.
• Proactively identify and resolve issues and participate in process improvement initiatives.
• Develop and track timelines, budget, quality, and performance metrics for clinical operational activities.
• Manage study investigators, study sites, clinical monitors, clinical field specialists, and any assigned vendors.
• Conduct regular meetings with the Clinical Research Associates, and actively participate in team meetings with functional leads to assess and mitigate emerging or potential risks.
• Collaborates with the study team to ensure data milestones are met. Supports auditing activities to ensure that studies are conducted by sponsor protocols, GCP, industry guidelines, and applicable regulations.
• Conduct co-monitoring visits per scope of work, if applicable.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of clinical research process, including working knowledge of all functional areas of clinical trial management.
• Strong communication skills (verbal and written) to express complex ideas.
• Excellent organizational and interpersonal skills.
• Positive attitude and ability to interact with all levels of staff.
• Must be able to manage multiple tasks and have a level of flexibility that can support group priorities across the Company.
• Ability to mentor and train clinical staff.
• Working Knowledge of Word, Excel, and PowerPoint.
• Working knowledge of current ICH/GCP guidelines and applicable country-specific regulations.
• Willingness and ability to travel domestically and internationally as required.

Position Requirements

Education: Bachelor’s degree or its international equivalent, preferably in nursing or life science. In lieu of a degree, an equivalent combination of education and relevant work experience is required.

Preferred Job-related Experience: At least two (2) years of experience managing clinical trials within a CRO. Five (5) or more years of monitoring experience required or relevant experience in lieu. Extensive knowledge of relevant international regulations and guidelines, ICH GCP, and other relevant GCP guidelines for clinical trial management. Prior experience in electronic data capture (EDC) and electronic clinical trial management (CTMS) systems is required. Strong knowledge of clinical trial processes.

Additional Eligibility Qualifications: Strong written and verbal communication and organizational skills. Exceptional attention to detail and follow-through. Strong computer literacy including proficiency in MS Office Suite. Effective time management skills. Ability to organize tasks set priorities in a fast-paced environment and work independently with minimal supervision. Excellent ability to collaborate across departments and disciplines. Ability to handle multiple tasks simultaneously, effectively, and efficiently with precision. Ability to adapt to changes responsibilities and workloads. Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic. Must possess a high degree of integrity and ability to maintain confidentiality with HIPAA and other relevant country-specific confidentiality/protection of privacy and personal information guidelines, patient matters, and other confidential information.

Preferences: Experience with Vaccination and device studies/trials is advantageous.

Physical Expectations

• Typical office environment.
• Ability to sit and stand for extended periods.
• Ability to lift or move 5-15 lbs. or 2.26 – 6.8kg.

Travel Requirements

Valid Driver's license and passport must be always maintained.

Expected travel time is 20 - 25% for this position.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned with or without notice.