Senior Process Engineer (3-Month Contract)

Dearx; Gauteng; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Dearx in Gauteng is seeking a Senior Process Engineer to transform banking processes, from As-Is to To-Be, working with business leaders and technology teams to design and implement efficient operating models.

You will lead improvement initiatives, measure outcomes and demonstrate business value, while guiding change management and training to ensure adoption across the organization. Experience with BPMS and RPA is advantageous.

Qualifications

• 7–10 years' experience in BPM/BA/Process Improvement.
• 3–5 years' management or leadership experience.
• Proven experience leading small-to-medium process and performance improvement initiatives.
• Strong experience with BPM and process improvement methodologies.
• Practical Change Management experience.
• Experience facilitating workshops and engaging stakeholders across different levels.
• The ability to move confidently between business requirements, process design and technology discussions.
• Experience working within banking or financial services.

Responsibilities

• Discover & Diagnose – analyse existing processes and identify improvements.
• Design the Future – create To-Be processes and operating models.
• Drive Process Improvement – lead initiatives to streamline workflows.
• Measure What Matters – define metrics and track improvement.
• Demonstrate Business Value – assess ROI and tangible results.
• Connect the Dots – analyse value chains and link to strategy.
• Bring People Along – facilitate workshops and manage stakeholders.
• Enable Transformation – identify training needs and plan adoption.
• Explore Automation – understand BPMS and RPA applicability.
• Leverage Data – work with data teams on data flows and interfaces.
• Bridge Business & Technology – translate requirements to tech solutions.
• Track Progress – provide progress updates to stakeholders.
• Manage Risk – ensure alignment with policies and risk appetite.

Skills

BPM

Process Improvement

Change Management

Stakeholder Engagement

Agile methodologies

SDLC

Cross-functional collaboration

Education

Bachelor's degree in related field

Lean / Six Sigma – Yellow Belt

Certified Business Process Professional (CBPP)

Business Analysis certification

Tools

BPMS

RPA

BPMN

EPC

UML

Job description

Are you ready to transform the way businesses work?

Do you see a process and immediately start thinking, There has to be a better way of doing this?

If you're passionate about process optimisation, operational excellence, business transformation and making a measurable impact, this could be the opportunity for you.

We are looking for an experienced Senior Process Engineer to join a dynamic banking environment and help shape the way business processes operate today — and how they should operate tomorrow.

You'll work closely with business leaders, project teams, technology specialists and other stakeholders to understand the As-Is, design the To-Be, and turn improvement opportunities into practical, measurable solutions.

What You'll Be Doing

You’ll be at the heart of business improvement, helping teams to:

• Discover & Diagnose – Analyse existing business processes, identify pain points, inefficiencies, risks and opportunities for improvement.
• Design the Future – Develop innovative To-Be processes and operating models that improve efficiency, customer experience and business performance.
• Drive Process Improvement – Lead initiatives that streamline workflows, eliminate unnecessary steps and solve complex business problems.
• Measure What Matters – Help define meaningful process and performance metrics and establish ways to track improvement.
• Demonstrate Business Value – Support ROI and business value assessments to ensure improvement initiatives deliver tangible results.
• Connect the Dots – Conduct value chain and cross-functional process analysis, connecting business strategy to process architecture.
• Bring People Along – Facilitate workshops, manage stakeholders and support teams through business and operational change.
• Enable Transformation – Identify training requirements, support change initiatives and develop communication plans to ensure successful adoption.
• Explore Automation – Understand how BPMS and RPA can be used to automate and improve business processes.
• Leverage Data – Work with data and technology specialists to understand data flows, transformations, interfaces and information requirements.
• Bridge Business & Technology – Collaborate with architects, developers and project managers to ensure process requirements translate effectively into technology solutions.
• Track Progress – Provide clear progress updates and communicate outcomes to key stakeholders.
• Manage Risk – Ensure process changes align with relevant policies, controls, regulatory requirements and risk appetite.

What You'll Bring

We're looking for someone who can think strategically, analyse critically and make things happen.

You should have:

• 7–10 years' experience in Business Process Management, Business Analysis, Process Improvement, Operational Excellence or a related field.
• 3–5 years' management or leadership experience.
• Proven experience leading small-to-medium process and performance improvement initiatives.
• Strong experience with BPM and process improvement methodologies.
• Practical Change Management experience.
• Experience facilitating workshops and engaging stakeholders across different levels.
• The ability to move confidently between business requirements, process design and technology discussions.
• Experience working within complex, collaborative environments, preferably within banking or financial services.

Advantageous Certifications

• Lean / Six Sigma – Yellow Belt
• Certified Business Process Professional (CBPP)
• Business Analysis certification

Your Technical Toolkit

You’ll ideally have knowledge and experience across:

• Business Process Management (BPM)
• Process Design & Optimisation
• BPMN / EPC / UML modelling
• Process Measurement & Performance Management
• Business Analysis
• Change Management
• Agile methodologies
• Systems Development Life Cycle (SDLC)
• Project Management principles
• BPMS & RPA
• Data flows and data transformation
• Facilitation and stakeholder engagement
• Business and technical documentation
• Relevant regulatory and organisational policies

The Person We're Looking For

You're more than just a process modeller. You're someone who can challenge the status quo, influence stakeholders and turn complex problems into practical solutions.

Ready to Make an Impact?

If you're passionate about improving the way organisations work, enjoy solving complex business challenges and want to be part of meaningful transformation within the banking sector, this is your opportunity to make a real difference.