Senior Private Networks Service Delivery Lead

Recruit-It; Centurion; Vor Ort; ZAR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Recruit-It is seeking a Service Delivery Manager for Private Networks in Centurion. The role centers on ensuring quality delivery from design to handover, with ongoing operational management and customer engagement.

You will coordinate between Solutions Architects, NPO, Operations, and the customer to ensure technically sound and scalable Private Network solutions. A minimum of 5 years in telecom service delivery is expected.

Qualifikationen

• Bachelor's degree (or equivalent NQF-aligned qualification) in Engineering, Telecommunications, Information Technology, or a combination of these disciplines.
• Demonstrated technical experience in service delivery management for Private Networks, spanning solution design review, project delivery support, and post-implementation operational management.
• Minimum of 5+ years in telecommunications service delivery, with direct exposure to Private Networks / enterprise connectivity.

Aufgaben

• Conduct end-to-end solution design review together with the Solutions Architect and the customer.
• Secure solution sign-off with NPO teams as the final design review gate.
• Secure solution sign-off with the Operations team, covering capability, resourcing and spares readiness review.
• Hand over the signed-off solution to the Project Manager as a consolidated High-Level Design (HLD).
• Support the Project Manager through NPO and customer engagement during the delivery phase.
• Lead post-project acceptance with Operations and the customer, concluding the Low-Level Design (LLD).
• Chair/review monthly reporting between Operations and the customer.
• Own overall Private Networks network optimization, consolidation and scaling across all Private Networks customers, supported by NPO and Solutions Architects.

Kenntnisse

Private Networks

Telecommunications

5G architecture

RAN fundamentals

Core network

Transport network

Service delivery

Stakeholder management

Ausbildung

Bachelor's degree in Engineering/Telecommunications

Jobbeschreibung

Recruit-It is seeking a Service Delivery Manager for Private Networks in Centurion. The role centers on ensuring quality delivery from design to handover, with ongoing operational management and customer engagement.

You will coordinate between Solutions Architects, NPO, Operations, and the customer to ensure technically sound and scalable Private Network solutions. A minimum of 5 years in telecom service delivery is expected.