Technical Services Lead - Network & Systems Reliability

MPRTC Recruitment; Gauteng; On-site; ZAR 520,000 - 900,000; Full time

Job summary

MPRTC Recruitment in Gauteng seeks an experienced technical leader to drive service delivery, oversee repairs and commissioning projects, and manage quality control processes. The role requires strong leadership skills and a track record in fast-paced technical environments.

The ideal candidate will excel in SLA management, customer satisfaction, and staff development while optimizing stock control and operational risk across technical teams.

Qualifications

• Strong technical background in electronic systems and network infrastructure.
• Proven experience in a technical management or leadership role.
• Experience in service delivery, repairs, and commissioning environments.
• Strong knowledge of quality control and process improvement.
• Ability to manage SLAs, turnaround times, and customer satisfaction.
• Experience in team leadership, performance management, and staff development.
• Strong analytical, reporting, and problem-solving skills.
• Ability to manage stock control, risk, and operational processes.

Skills

Electronic systems knowledge

Network infrastructure

Technical leadership

Quality control & process improvement

SLA management & customer satisfaction

Team leadership & staff development

Analytical reporting & problem solving

Stock control & risk management

Job description

MPRTC Recruitment in Gauteng seeks an experienced technical leader to drive service delivery, oversee repairs and commissioning projects, and manage quality control processes. The role requires strong leadership skills and a track record in fast-paced technical environments.

The ideal candidate will excel in SLA management, customer satisfaction, and staff development while optimizing stock control and operational risk across technical teams.