Private Networks Delivery Lead

JVR Software; Centurion; Sur place; ZAR 450 000 - 600 000; Plein temps

Résumé du poste

Recruit-It in Gauteng seeks a Service Delivery Manager: Private Networks to ensure quality and continuity across the customer lifecycle. You will coordinate between Solutions Architects, NPO, Operations and the customer to guarantee technically sound, operable, and optimized Private Networks solutions.

Responsibilities include design reviews, sign-offs, handovers, post-project acceptance, and ongoing performance management with the customer.

Qualifications

• Bachelor's degree in Engineering, IT, Telecommunications, or related field.
• 5+ years in telecommunications service delivery with Private Networks exposure.
• Strong knowledge of HLD/LLD review and sign-off processes.

Responsabilités

• Review end-to-end solution designs with Solutions Architect and customer.
• Secure design sign-off with NPO and Operations teams.
• Oversee handover of signed-off solutions to Project Manager as High-Level Design.
• Lead post-project acceptance with Operations and customer and drive action on SLA gaps.
• Manage ongoing Private Networks performance and customer engagement.

Connaissances

Project coordination

Stakeholder management

Service delivery

SLA management

ITIL knowledge

Formation

Bachelor's degree in Engineering/IT/Telecommunications

Outils

MS Office

ITIL tools

Description du poste

Recruit-It in Gauteng seeks a Service Delivery Manager: Private Networks to ensure quality and continuity across the customer lifecycle. You will coordinate between Solutions Architects, NPO, Operations and the customer to guarantee technically sound, operable, and optimized Private Networks solutions.

Responsibilities include design reviews, sign-offs, handovers, post-project acceptance, and ongoing performance management with the customer.