Senior Payroll & Compliance Support Lead

SmartRecruiters, Inc.; Johannesburg; Hybrid; ZAR 313,000 - 370,000; Full time

Benefits offered by this job

Wellness programme

Partner discounts

Structured career paths

Accredited training

Study assistance

Retirement benefits

Hybrid work options

Vehicle branding allowance

Job summary

Labournet is a proudly South African company delivering payroll, HR and compliance solutions. We seek a Senior Payroll Support Consultant to provide software support, maintain client relationships, and drive value-add while aiming for high client retention. The role offers hybrid work options and growth opportunities across our national footprint.

You will support payroll and HRIS implementations, assist clients with system use, and contribute to compliance excellence across South Africa.

Qualifications

• 4 years’+ experience in software advisory support within relevant software and industry.
• Experience implementing Payroll and HRIS systems is advantageous.
• Experience in full Payroll and HRIS processes within a bureau or employer environment is advantageous.
• Experience in consistently supporting a client base.
• Matric with mathematics.
• Qualification within payroll, tax, software implementation and HRIS environment would be advantageous.

Responsibilities

• Maintain relationships with clients to ensure retention.
• Implement and set up client requirements aligned to expectations.
• Resolve client queries and provide value-add.
• Submit Annual and bi-annual EMP501s on behalf of clients.
• Upskill staff and external clients on system functionalities.

Skills

Software advisory

Payroll

HRIS implementation

Client relationships

Mathematics

Education

Matric with Mathematics

Payroll/HRIS qualification advantageous

Job description

Labournet is a proudly South African company delivering payroll, HR and compliance solutions. We seek a Senior Payroll Support Consultant to provide software support, maintain client relationships, and drive value-add while aiming for high client retention. The role offers hybrid work options and growth opportunities across our national footprint.

You will support payroll and HRIS implementations, assist clients with system use, and contribute to compliance excellence across South Africa.