Senior Mechanical Applications Engineer

Placements24; Sandton; Hybrid; ZAR 650,000 - 950,000; Full time

Benefits offered by this job

Hybrid work model

Health & retirement benefits

Training & growth opportunities

Job summary

Placements24 in Sandton is seeking a Senior Mechanical Applications Engineer to provide expert technical support and tailor solutions to customers. You will bridge sales, R&D and clients, troubleshoot issues, and configure mechanical products for optimum performance in a hybrid work setting.

The ideal candidate has a Bachelor's in Mechanical Engineering and at least six years in applications engineering or technical support, with strong communication and problem-solving skills to drive customer

Qualifications

• Bachelor's degree in Mechanical Engineering or related field.
• Minimum 6 years in applications engineering or technical support with a mechanical focus.
• Strong understanding of mechanical principles and product functionalities.

Responsibilities

• Provide advanced technical expertise to customers and sales teams on mechanical products.
• Analyze customer requirements and recommend product solutions.
• Troubleshoot technical issues during installation, operation, or integration.
• Develop and deliver technical training materials and presentations.
• Collaborate with R&D and product management for feedback on product performance and customer needs.
• Create technical documentation and case studies.

Skills

Mechanical engineering

Problem solving

Communication

Customer interaction

Education

Bachelor's degree in Mechanical Engineering

Job description

Our client is looking for a seasoned Senior Mechanical Applications Engineer to join their innovative team in Sandton . This role involves providing expert technical support and solutions to customers regarding the application of the company's mechanical products and systems. You will work closely with sales, R&D, and clients to understand their needs, troubleshoot issues, and recommend optimal configurations. This is a key position for an engineer who excels at bridging the gap between technical product capabilities and customer requirements, contributing to sales success and customer satisfaction in a hybrid work setting.

Key Responsibilities

• Provide advanced technical expertise and support to customers and the sales team on the application of mechanical products.
• Analyze customer requirements and recommend appropriate product solutions, often involving custom configurations.
• Troubleshoot technical issues encountered by customers during product installation, operation, or integration.
• Develop and deliver technical training materials and presentations to customers and internal teams.
• Collaborate with R&D and product management to provide feedback on product performance and customer needs.
• Create technical documentation, application notes, and case studies.

Requirements

• Bachelor's degree in Mechanical Engineering or a related field.
• Minimum of 6 years of experience in an applications engineering or technical support role, with a mechanical focus.
• Strong understanding of mechanical principles, product functionalities, and industry applications.
• Excellent problem-solving and diagnostic skills.
• Superior communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts clearly.
• Experience working with customers and managing technical inquiries in a hybrid environment.

Benefits

• Attractive salary with performance-based commission or bonuses.
• Hybrid work arrangement offering flexibility and work-life balance.
• Comprehensive health, dental, and retirement benefits.
• Opportunities for continuous learning and professional growth through industry training.
• Be part of a leading-edge company at the forefront of mechanical technology solutions.