Senior Luxury Hotel Executive Housekeeper

HotelJobs; Plettenberg Bay; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Kendrick Recruitment seeks an experienced Executive Housekeeper for a prestigious luxury hotel in Plettenberg Bay. The role demands leadership, impeccable standards, and a strong background in five‑star housekeeping operations.

You will manage all housekeeping activities, budget considerations, and supplier coordination while maintaining world-class cleanliness and guest satisfaction in a live‑in, high-end setting.

Qualifications

• Matric (high school diploma) is required.
• Computer literacy is required.
• Degree or diploma in Hotel Management or similar qualification is beneficial.
• 8–10 years of housekeeping experience with at least 2–3 years in a similar 5-star role.
• Strong operational and technical knowledge in housekeeping.

Responsibilities

• Ensure the cleanliness, orderliness, and presentation of the entire hotel.
• Manage and maintain housekeeping standards in guest rooms and public areas.
• Develop and manage the annual housekeeping budget.
• Monitor and maintain par stock of guest supplies, linens, cleaning products, and uniforms.
• Oversee stock control and coordinate inventories with Accounts and General Store departments.
• Conduct regular inspections and ensure pest control and sanitation measures are in place.
• Implement housekeeping systems and procedures and ensure compliance.
• Prepare housekeeping and operational reports for management.
• Assist in supplier selection and procurement for housekeeping-related items.
• Oversee linen and amenities control, including QA and usage.
• Manage housekeeping contractors in accordance with SLAs.
• Address and resolve guest complaints professionally and timely.
• Lead and manage all departmental audits and ensure corrective actions.
• Recruit, train, and evaluate housekeeping staff.
• Coordinate with Maintenance for preventive upkeep.
• Ensure cyclical cleaning plans are implemented.
• Promote and ensure adherence to SHE regulations.
• Foster interdepartmental communication and cooperation.

Skills

Computer literacy

Operational housekeeping knowledge

Education

Matric (high school diploma)

Degree or diploma in Hotel Management or similar qualification

Job description

Kendrick Recruitment seeks an experienced Executive Housekeeper for a prestigious luxury hotel in Plettenberg Bay. The role demands leadership, impeccable standards, and a strong background in five‑star housekeeping operations.

You will manage all housekeeping activities, budget considerations, and supplier coordination while maintaining world-class cleanliness and guest satisfaction in a live‑in, high-end setting.